I connected both players up to my PC and took the attached screen shot. Also, your question; What USB mode is the player set to (Auto, MTP or MSC)? My original answer was incorrect. "The bad player is does not show that option on the menu. On my good player it appears to be MTP." Checking menu options today, it is in fact just the opposite. The bad player is set on MTP.
Menu options are slightly different between the two players. On my good player (e280) it has the option to format the device. The bad player (e270) does not. The e280 has a menu option to turn the record button off, the e270 does not.
Just a little more information to help solve this situation. Thanks!
