Songs skip, and then they don't

@black_rectangle wrote:

For me there were two problems, both mechanical:

 

  1. The headphone plug was not all the way in the jack due to the thickness of a silicone case. That was the “skipping.”  Nothing to do with VBR.

 

  1. As for the refresh, this is an annoyance of the Fuze design. Pressing the << control at the edge of the wheel loosened the microSD card behind it, which made it refresh. Solution: press << nearer the center of the wheel, not the edge. 

For #2, I have not experienced that problem. Sounds like a defective device. Maybe you can return/exchange it for another one.