Sansa Fuze User Manual and General Information

I’ve loaded Sansa Media Converter 3 times now and something isn’t right.  I even re-downloaded the exe file from the link in this thread.  When I double click to install, I get an error message that says something like “Failed to Install Microsoft Windows Media Format”.  I click okay and then it goes through install as expected.  I can add media, but the “Convert” button is always greyed out and my device never shows up as connected.  Please help.  This is a birthday present for my son this week and I want to load a bunch of stuff on it for him before he opens it.

Edit:  I should also mention that I never get a registration screen like they show on Sansa’s how to page.

Message Edited by stlb5 on 06-29-2008 07:04 PM