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SanDisk Senior User
Posts: 158
Registered: ‎10-02-2008

Re: Sansa Fuze Firmware Update

the firmware sucks nothing to help the fuze users.                                                
SanDisk User
Posts: 22
Registered: ‎04-27-2009

Re: Sansa Fuze Firmware Update

[ Edited ]
The last we can do is try our luck with technical support, i'm to not use replay gain but it still not fells like use that fw, because of that bugs is like use beta fw. Actually if i think about it now, they maybe could mess something in replay gain, just because it first added in 26 fw, and btw if they had bad english we could fine some hindi speakers to contact them.
Message Edited by namiSWAN on 10-15-2009 11:59 AM
arg
Newbie
Posts: 12
Registered: ‎05-04-2009

Re: Sansa Fuze Firmware Update


Etoja wrote:
Nope. I never use Replay Gain.

Depending on the bug with the firmware, Replay Gain processing may be imposed without the setting actually being enabled--even without Replay Gain information added to your music. We really need official confirmation of the problem.

SanDisk User
Posts: 22
Registered: ‎04-27-2009

Re: Sansa Fuze Firmware Update

GR8 news guys, here a response from support team:

 

Subject Bugs report in last 02.02.28 fw for fuze v2    Discussion Thread   (Florin Ion) 10/15/2009 05:05 AM

Hello Denis,

Thank you for contacting Sandisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.

I have escalated this issue to the development department in order to find a fix as soon as possible.

Thank you for letting us know.

Do not hesitate to contact us for any further concern.

Best regards,
Florin I.
SanDisk Technical Support

 

And here another one:

 

 Subject Fuze firmware update 02.02.28 bug.    Discussion Thread   (Cezar Ciubancan) 10/15/2009 05:19 AM

Dear Denis,

Thanks for emailing SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.

There have been some issues. We investigated and some of the users encountered problems when updating to the last firmware on Sansa Fuze.

Our technicians are working right now in order to solve the problem. You will be noticed when as soon as we will have news.

We are sorry for the inconvenience. For now , please downgrade the firmware to the previous one.

Please refer to your http://kb-he.sandisk.com/app/home anytime to see additional resources from Sandisk.

Also, you can visit http://kb.sandisk.com/app/home, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk's products. Simply enter your search terms and our Knowledgebase will search an extensive database of commonly asked questions as well as our online forums at http://forums.sandisk.com/sansa/ to provide you with the most complete answers possible.

Best regards,
Cezar C.
Sandisk Technical Support

 

--------

So cross fingers !!!

and btw, maybe the function iself meke sound distortion to, lets wait for responce from v1 users.
arg
Newbie
Posts: 12
Registered: ‎05-04-2009

Re: Sansa Fuze Firmware Update

[ Edited ]

SanDisk Technical Support wrote:
We are sorry for the inconvenience. For now , please downgrade the firmware to the previous one.

Oh noes..

 

Link to V1 01.02.26 firmware is here.

 

Link to V2 02.02.26 firmware is here.

Message Edited by arg on 10-15-2009 10:34 AM
SanDisk User
Posts: 22
Registered: ‎04-27-2009

Re: Sansa Fuze Firmware Update

They didnt say if the bug apply to v1 btw, so maybe v1 users too have that bugs?
SanDisk Senior User
Posts: 112
Registered: ‎04-18-2009

Re: Sansa Fuze Firmware Update


namiSWAN wrote:


Do not hesitate to contact us for any further concern.

Best regards,
Florin I.
SanDisk Technical Support

 

And here another one:

 

You will be noticed when as soon as we will have news.

 



--------

So cross fingers !!!

and btw, maybe the function iself meke sound distortion to, lets wait for responce from v1 users.

@namiSWAN "You will be noticed... " and punished. Smiley Happy  Btw, is it a correct English "you will be noticed"? I would think "notified" is more appropriate.

arg
Newbie
Posts: 12
Registered: ‎05-04-2009

Re: Sansa Fuze Firmware Update


namiSWAN wrote:
They didnt say if the bug apply to v1 btw, so maybe v1 users too have that bugs?

It's hard to say what is going on. I would downgrade if I had a V1 just in case, so I provided a link to that as well.

SanDisk User
Posts: 56
Registered: ‎07-01-2009

Re: Sansa Fuze Firmware Update

[ Edited ]

ssorgatem wrote:

Dunny wrote:

Country code. 

 

If you have a "A", it's America. F is france, iirc. Mine is T for Test - has an extra diagnostic menu which includes a really freaky microphone test function :-)

 

D.

 


How did you get that? I want too! xD Perhaps changing the "Region" string in the file version.sdk? I've to try it Smiley Happy

 

BTW, my fuze reports F, but version.sdk says "Americas" and internally it's set to Europe/Spanish. Maybe the "F" means Europe?

Message Edited by ssorgatem on 10-13-2009 02:15 PM

 

Basically, just do a manual firmware update - then extract the .bin file from the zip. I found a file called "fuzpA.bin". I renamed that to "fuzpT.bin" and then copied to the root of the my fuze's internal storage. Once installed, head to the settings menu and have a bash at the Diagnostics item. Once running, move through it using the "down" button.

Aside - anyone found a reliable method of getting rid of the slotradio icon? I gather some managed by changing their region, but I have no idea how to do it.

D.
Message Edited by Dunny on 10-15-2009 06:06 PM


Oh dear, I appear to have soiled myself. Oxfam won't be pleased.
Newbie
Posts: 7
Registered: ‎07-24-2009

Re: Sansa Fuze Firmware Update

My MediaMonkey ratings were not transferred to the device.  I thought that the ratings bug was fixed!