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Administrator
Posts: 541
Registered: ‎07-20-2007

Sansa Fuze Firmware Update

[ Edited ]

 Please keep all replies on topic regarding the current release of the Sansa Fuze Firmware.

 

We have confirmed a bug with Replay Gain in this firmware release. This bug only effects Fuze v2 devices. We are working on a new firmware which should be released very soon and have confirmed the issue is fixed. After the new firmware has passed a full QA cycle the new firmware will be released.  If you have experienced this issue your options are:

 

1. Temperately turn off replay gain until the next firmware release is available

2. Use the following link to downgrade to the .26 firmware release. 02.02.26 firmware download and instructions 

 

We would like to apologize for any inconvenience and we hope to have the new firmware available as soon as possible.  

 

Follow the instructions below to verify the hardware revision of your Fuze before proceeding. 

 

• Turn on your Fuze 
• Select Settings from the main menu 
• Select System Settings 
• Select Info  
• Verify the Version #

Revision 1 = 1.XX.XX (example: 1.02.26)
Revision 2 = 2.XX.XX (example: 2.02.26)

 

If your Sansa Fuze is a Revision 1 please proceed to the Revision 1 download and installation instructions.

If your Sansa Fuze is a Revision 2 please proceed to the Revision 2 download and installation instructions.


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Let me start off by saying that majority of people will be able to update his/her firmware through the Sansa Firmware Updater. There is even a how-to video that explains the process. If for any reason the aforementioned steps do not work for you, then please feel free to continue by trying the more "computer savy" steps, described below.

 

SanDisk has just released the 01.02.28 and 02.02.28 firmware revisions for the Sansa Fuze. Download links and the release notes are available below.

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Windows Users can Connect the device in any Mode and follow the instructions below.

 

Mac and Linux users can connect their Fuze in MSC or Auto Detect mode and follow the instructions below. 

 

MSC mode instructions:

  • Turn on the Fuze
  • Navigate to "Settings" on the menu of the device itself 
  • Next select "System Settings"
  • Next, navigate to "USB Mode" and select "MSC"

Sansa Fuze Firmware 01.02.28 download and installation instructions

 

For Sansa Firmware Updater - Click here to download  
All Regions - Click here to download

 

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

 

• Ensure your battery is > 50% full. 
• Extract the .zip file into a folder on your computer. 
• Once extracted, drag the file to the root directory of your Sansa Fuze. 
• Disconnect the Sansa Fuze and let it begin the firmware update. 
• Once it finally finishes doing its update, it will turn itself off. 
• Turn the Fuze on Select your language and region preference 
• Once its back to the main menu, head to "Settings" > "System Settings" > "Info", and verify the "Version" is now 01.02.28"x".

 


Sansa Fuze Firmware 02.02.28 download and installation instructions

 

For Sansa Firmware Updater - Click here to download  
All Regions - Click here to download

 

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

 

• Ensure your battery is > 50% full. 
• Extract the .zip file into a folder on your computer. 
• Once extracted, drag the file to the root directory of your Sansa Fuze. 
• Disconnect the Sansa Fuze and let it begin the firmware update. 
• Once it finally finishes doing its update, it will turn itself off. 
• Turn the Fuze on Select your language and region preference 
• Once its back to the main menu, head to "Settings" > "System Settings" > "Info", and verify the "Version" is now 02.02.28"x".

 

  


  Sansa Fuze Firmware 01.02.28 and 02.02.28 
Release Notes


 

This firmware has several bug fixes and enhancements, as listed below. Upon completion of firmware upgrade, the device will turn off.  Power on device to complete the upgrade process.  If device does not initiate or complete, press & hold the Power switch for 10 seconds to reset the device and then release and press again to restart.

 

 

Enhancements:

 

  • slotRadio experience is enhanced

 

Bugs Fixed:  

·         Rating info is lost following database refresh on songs loaded in microSD

·         Deleting video from microSD card doesn’t clear file from database

·         FM playback stops when microSD card is ejected

·         Device hangs if powered down during video playback

·         Some language strings are incorrect

·         Audiobook/Podcast count is not correct at Information screen

 

 

 

Known Issues:

·         Some language strings are still in English

·         Refresh database progress bar doesn’t scale with time

 

Message Edited by slotmonsta on 10-09-2009 04:21 PM
Message Edited by slotmonsta on 10-21-2009 10:57 AM
SanDisk Senior User
Posts: 158
Registered: ‎10-02-2008

Re: Sansa Fuze Firmware Update

yea first post nothing new
SanDisk User
Posts: 37
Registered: ‎05-17-2008

Re: Sansa Fuze Firmware Update

no new wallpapers...

 

 

pass

SanDisk Fanatic
Posts: 218
Registered: ‎07-20-2008

Re: Sansa Fuze Firmware Update

Track number tags aren't fixed and no new tags in the menu?

 

Pass as well. But I still appreciate sansa for finally reasing an update.

SanDisk Guru
Posts: 2,954
Registered: ‎09-06-2008

Re: Sansa Fuze Firmware Update

What's your particular problem with track numbers?

 

It would be nice if the Fuze read 1/12, 2/12 -style track numbers, but I'm not losing any sleep over it, since mp3tag takes seconds to add leading zeros.

Newbie
Posts: 5
Registered: ‎05-27-2009

Re: Sansa Fuze Firmware Update

 

The firmware update hasn't helped with the issue I'm seeing.

 

 I have a 16gb micro sd card with 70 top-level folders (with sub-folders) of music on it.

The Fuze only sees 33 of those top-level folders.

Looking at the card's properties through windows explorer there is approx 13 gb being used (5,860 files, 294 folders).

I thought the file limitation was 8,000. Is there also a folder limitation? If so, what is it?

 

Guess I'll put the card back into storage until this is fixed.

 

Newbie
Posts: 3
Registered: ‎10-10-2009

Re: Sansa Fuze Firmware Update

Tried to change the replay gain settings after upgrading to new firmware and I got the white screen of death. Reset the unit and tried again and the same thing happened.
SanDisk Fanatic
Posts: 213
Registered: ‎02-12-2009

Re: Sansa Fuze Firmware Update

Well I didn't encounter any trouble adjusting the replay gain option after the update.Weird indeed.

SR 

Newbie
Posts: 8
Registered: ‎02-20-2009

Re: Sansa Fuze Firmware Update

Still no news regarding the horrible playlist management (most importantly go list does not refresh automatically. that's just plain silly)...

and still no option to allow playback to pause automatically when disconnected from external power (so auto-shutdown will kick in the moment the device is no longer charging)

 

 

boring.

Newbie
Posts: 3
Registered: ‎10-10-2009

Re: Sansa Fuze Firmware Update

I too have the white screen of death if I try to adjust the replay gain settings.  I have a 4G Fuze, version 2.  REbooted a few times, no change.  I will roll back to previous firmware until this bug is patched, hopefully soon.

 

And I second the comment above:  no new Wallpapers??  I want to be able to set one of my photos as a Wallpaper.  Hopefully next update?