Sansa Fuze Firmware Update 01.02.31 & 02.03.33

Maybe I have an older Rockbox build?

Mine does NOT initiate a refresh on its own. Ever.

You MUST select REFRESH DB at which point it WILL refresh the DB and it does do so in the background.

I much prefer this method. I know when I put new music on so I only have to refresh when I want it to.

never will understand what people have against MTP mode under windows, for me its never been slower on sansa products even under vista, on samsung it was slower on vista then xp, but 7 its just as fast as MSC mode, and offers stuff MSC mode dosnt, like easy rclick play list creation, very handy…now MTP like used by zune ■■■■■, i hate being forced to use spicific software to access/sync my devices…but MTP on samsung and sansa products has always worked great for me…

This update appears to have bricked my v2 8GB Fuze.

I updated the firmware using the updater, it started up just fine but after playing one mp3 as part of an Audiobook the Fuze shutdown and now refuses to turn back on. It doesn’t respond to being plugged it nor is the device registered by the computer when plugged in (confirmed using dmesg under Linux).

I am rather disappointed. 

>Enhancements:

>• Max volume level is lowered in Normal volume setting to comply with new European Union requirement

**bleep** Now have no in settings volume. Normal/high.

With my earphones now normal volume is too low. (AKG 530 ltd)

Please give back more volume! Or do other settings for better earphones

Perform a soft reset on your Fuze: slide the power switch up to the ON position, and hold it there for 20 seconds or so.  Then try powering up the device as usual.

Bob  :smileyvery-happy:

Tried that, tech support was very quick and it is determined that the Fuze likely experienced a hardware failure, however I personally find it a bit curious that it happened right after performing the update to .31. It will go back on warranty then I will try the upgrade with the replacement unit. I have performed the same upgrade to the Fuze I gave my other for Christmas (a v1 4G model, which I am pleased to say brings her a lot of joy, being as she is a non technical person the ease of use has proven very helpful) and it has been flawless so far.

my v2 8gb+8gb class6 card didnt have any problem, but the updater wouldnt actually install the update(never failed b4, not sure why it wouldnt work this time) so i did the manual update, really simple and “just works”

glad they where quick to handle your problem, be glad its sansa/sandisk not sony, last time i tried to get an rma on a sony product i spent 2 weeks fighting with them on a daily basis because they insisted it was impossible for what i was saying was happening to be happening…note, the problem got a firmware based fix 9 months later…didnt help me any tho :stuck_out_tongue:

like i said, be glad in this case its sansa, sansa and samsung have given me by far the best support of PMP devices in the last 4-5 years, MS and apple are at the bottem of the list with sony…blame the user=bs if you ask me :slight_smile:

On the subject of database refresh times:

I have an 8GB Fuze v2 with a 16GB Micro SDHC (class 2 which means terribly slow read/write speeds, but no problems with playback).  System info tells me that there are 2474 songs on there.  The external SD card has only 74 MB free while the internal memory is at about 60% capacity.  Most of the songs are Ogg Vorbis -q 7 so high bitrate and relatively large file size compared to widely used 128 kbps files.  I also have a a few hundred mp3 files of all kinds of different sizes and bitrates.  Everything is tagged and almost everything has embedded cover art.  Everything has ReplayGain applied.  There are a handful of photos, small video clips and text files on there as well.

The database refresh time is very much faster with the new firmware, and never hangs as it did occasionally with the previous firmware. 

And now enabling ReplayGain doesn’t cause the White Screen Of Inconvenience.

I’m pleased with the new firmware.   I like the Fuze a lot but don’t think it’s quite perfect. Ideally I’d like gapless playback and sane video playback and conversion. SMC isn’t any use on Debian, and in my experience is not that great on Windows either (installation overwrites existing installed codecs…which encoding applications would you prefer to break SMC, or the other stuff you use?) , but I doubt either will ever appear and I’m not going to worry about it.  

Since updating to the new firmware, the volume is really, really low! So low that when I’m outside I can hardly hear it due to outside traffic noise.

Is this a problem with the update?

EDIT: Sorry guys, found the problem on other post and fixed… thanks!

Message Edited by Jedi_Junky on 01-30-2010 06:40 AM

Hey,

I deleted all of the Sansa stuff and reinstall Sansa Updater it does not show up with Sansa Media Converter on it :cry: 

Please Help!:smiley:

I tested .31’s database refresh time against .26’s. It hasn’t changed.

On refresh time: I’ve read the good ideas here on how to mitigate refresh time, and hope that one of them is doable. Yet one more idea is for a pop-up query whenever the player wants to do a refresh: continue/defer/cancel.

Request: I understand that Audible products can have a title-level bookmark (as opposed to a file-level bookmarks that non-Audible audiobooks have). Since the Fuze can recognize and group disparate audiobook files by their titles, would like to request for the bookmark to be made at title level as well.

On better video conversion or support: Given that Sandisk is playing royalties on the codecs, is there any chance you can drop the DivX 5 codec for the superior (and free) XviD? DivX5 is the worst possible MPEG4-ASP choice in terms of quality, even worse than the original 3.11 hack (I’ve encoded w/ all of them). Also, assuming the Fuze is processor-bound to have 20fps or lower, can you let the fps float rather than tie it to a constant 20fps rate? This should fix the SMC sync problem. I’ve read a post from Dec08 by Sansafix that the mod team is doing an SMC update to allow 3rd-party converters. Is this considered dead or on backburner status?

Takla wrote:

On the subject of database refresh times:

 

I have an 8GB Fuze v2 with a 16GB Micro SDHC (class 2 which means terribly slow read/write speeds, but no problems with playback).  System info tells me that there are 2474 songs on there.  The external SD card has only 74 MB free while the internal memory is at about 60% capacity.  Most of the songs are Ogg Vorbis -q 7 so high bitrate and relatively large file size compared to widely used 128 kbps files.  I also have a a few hundred mp3 files of all kinds of different sizes and bitrates.  Everything is tagged and almost everything has embedded cover art.  Everything has ReplayGain applied.  There are a handful of photos, small video clips and text files on there as well.

 

The database refresh time is very much faster with the new firmware, and never hangs as it did occasionally with the previous firmware. 

 

The file counts you have on your Fuze are very comparable to mine.  How long does your database refresh take?

Now Needed Refix again because when you use under photos then (1) Photos A - Z Then (2) Any folder you named then (3) slideshow music after that, home button then here’s a bug.

RickyRicardo28 wrote:
Now Needed Refix again because when you use under photos then (1) Photos A - Z Then (2) Any folder you named then (3) slideshow music after that, home button then here’s a bug.

Huh?

Hi,

  Earlier today I was having a problem I thought with the charging cord for my Fuze player.  In the process of double checking the correct setting on the tech site, I noticed a new Firmware Updater.  So I installed my previous version, and went ahead and installed it.  All went well until I tried to update it.

Then I got a message that seems to me off the wall, telling me this:

" There is not enough space available on your device to perform the firmware update.   The minimum space required is 16.0 MB.  Please free some space on your device,  and try again."

I’m one of the “Revision 2”, so I did try that one and the same thing happened…with the same message.

Now, I’m not sure what I did wrong here, but something for sure can’t be right.  I have a 8 MB player with a 8 MB card in it and I would need to remove all my music to install that update.  I’m also running a Vista Home Premium, Windows Media Player 11.

If anyone here has a clue what I might be doing wrong, please feel free to let me know…:slight_smile:

Thanks,   

Amie

Lippy1-

I think you’re confusing MB (Megabytes) and GB (Gigabytes).  1000MB equals one GB.  The Sansa needs some free memory space to install the new firmware, which is roughly 16MB.  Ideally, you should keep 100MB free on the device’s internal memory, as a little transient “breathing room”.

You can temporarily remove some of your music files from the internal memory, to your desktop, then reload after the firmware is installed.

The firmware binary (.bin) file is placed in the Sansa’s root directory during the installation process.  Upon disconnect, the Fuze will see the binary firmware file.  If all is correct, the device will take this file, and will install it into the device’s reserved partition.  After firmware installation, the space needed will be available for music once again.

Again, be careful about your device’s free memory.  It’s best to keep a little free space, to ensure trouble-free listening.

µsansa

microsansa wrote:

Lippy1-

 

I think you’re confusing MB (Megabytes) and GB (Gigabytes).  1000MB equals one GB.  The Sansa needs some free memory space to install the new firmware, which is roughly 16MB.  Ideally, you should keep 100MB free on the device’s internal memory, as a little transient “breathing room”.

 

You can temporarily remove some of your music files from the internal memory, to your desktop, then reload after the firmware is installed.

 

The firmware binary (.bin) file is placed in the Sansa’s root directory during the installation process.  Upon disconnect, the Fuze will see the binary firmware file.  If all is correct, the device will take this file, and will install it into the device’s reserved partition.  After firmware installation, the space needed will be available for music once again.

 

Again, be careful about your device’s free memory.  It’s best to keep a little free space, to ensure trouble-free listening.

 

µsansa

OUCH…LOL !!  Yes I was indeed.  I am now updated, thanks to you.  Thanks so much for the quick response.

I’ll be sure to give my little guy some breathing room, as you call it…:slight_smile:

Thanks again jusansa

hi, i am a sansa fuse user… and i am quite happy with it, overall… 

i frequently use my sansa fuse in my car stereo through AUX cable…

I recently updated my firmware through sansa updater

and i was very dissapointed to see that the “volume” option has been removed from the “settings” menu…

so, the music is playing very low in my car stereo and i was wondering if there is some way for me to fix this…

Maybe through some other update or i could find the previous version of firmware and manually install it…

THANK YOU VERY MUCH FOR YOUR TIME,
I am lookin forward to hearing from you (while listening to audio cd’s in my car) >>> 

Do a ‘Factory Reset’ and then set your region to ‘Rest of the World’ and then you’ll get the ‘Max Volume’ option available again.

Search through some threads and you’ll find this question keeps coming up.

kevcal wrote:

Do a ‘Factory Reset’ and then set your region to ‘Rest of the World’ and then you’ll get the ‘Max Volume’ option available again.

Search through some threads and you’ll find this question keeps coming up.

Even this one . . . page 1, message #9.