04-24-2010 01:12 PM
First time in posting, so if I do something wrong I will apologize. I have been trying to resolve this issue through some other e-mails and boards etc, so sort of tired.
I have tried to review some of the related posts, but it still doesn't make sense as to what has gone wrong.
Here is the issue:
I have a Sansa Fuze 4 GB, just a few months old and it has worked perfectly! I use it to primarily download audiobooks from my library using the Overdrive Media Console. I quickly learned after some helpful input how to properly load the books into the Audiobook folder and they run great! So the long and short of it is that I decided I would purchase one for my Mom. I downloaded a book for her into mine to give it a trial and BINGO it acts up! Nothing is different, same settings, same downloading place, same file format and instead the book pops up 8/8, rather than 1/8. When it comes to the end, instead of moving forward it goes into a pause then stops. I deleted it and loaded it again and the same thing. In between, however I had downloaded one book for myself and that was fine and I am listening with no problems. That's what doesn't make sense. I tried to download 2 other books and again I have the same out of order issue. I have read about the tag information, but these are WMA files and besides I have never had any problems. Everything has always been great, but not now.
I hope this provides you with enough information. Have to get it resolved or I will be taking hers back as she can't deal with any kind of technical frustration.
Solved! Go to Solution.
04-24-2010 07:10 PM
.wma files have tags too. And if some human doesn't put in the right track numbers, they don't play in the right order. That one book was obviously mis-tagged.
You can edit tags (even .wma tags) with mp3tag.
04-24-2010 08:20 PM
Thanks for you input. Am I just so unlucky that I would get 3 books suddenly to do this?
I just downloaded your recommendation, but honestly having a problem accomplishing the first step as I can't get the Overdrive Media control directory.
I am going to try and download another book and see what happens.
04-24-2010 08:41 PM
Well, I just downloaded another book and the same thing happened again! I understand human error, but this is too weird. Like I have had 3 flat tires in the last few months!
I guess I have to go back to that program you suggested, just was hoping for a bit less stress.
04-25-2010 06:39 PM
Well, now I understand what that button meant. Can't figure out, however how to remove the "solved."
This is still a problem, while I greatly appreciate the input I have received, I haven't been able to totally figure out how to do it. I have the book up in the right side of the page, but under the tag it states WMA and no order. To the right of it everything is listed 1-8, nothing seems wrong. Trying to read the instructions, but since I have never gone down this road before it is a lot to digest.
I am still wanting to know why all of a sudden this is happening. I respect that it could be human error, but now it is consistently happening. I am also going to try and call SanDisk tomorrow and see if they can make some suggestions. I am sort of running on a time thing here as I have my Mother's Fuze in the box and it will have to go back if this can't be resolved.
Sorry about the "Solved" error!
04-25-2010 09:25 PM
I did not assume anyone is a mind reader and I tried to explain as clearly as I could. Once again I obviously failed and that was the reason I apologized in advance if I didn't do anything correct. In the past people have complained that I gave too much information, so I am to the point I can't win.
In viewing your message board it appeared that this was a problem in reading all the links. Several people even discussed the library issues, so that is why I gave it a shot to ask for assistance.
I appreciate your input, another huge lesson learned.
04-26-2010 07:25 AM
Click the Options in the upper right-hand corner of the marked "Solved" post. As the OP, (only) you will see the option to mark it "Unsolved" or remove the "Solved" status.
04-29-2010 05:34 PM
I am posting this in hopes that this will be an answer should someone else has this issue.
Currently I am downloading books from my local library which uses a source called: Overdrive Media Control. It appears that this is a common source for the libraries. I never had a problem with the books until one time one didn't correctly download.As you know when it is working correctly the book begins to play and continues until you either pause it or stop it. Not this time! Instead when the first screen came up it read: 8/8, normally it will read 1/8 indicating this is the first chapter of 8. While it actually played Chapter 1, instead of moving onto 2/8 it stopped. I did a lot troubleshooting in that I thought my settings had been changed. Even downloaded several more books to see if it was "human" error as that had been suggested by the board here. I even tried to explore the tags. When I looked in the playlist in the audiobooks section I saw a difference. Instead of Chapter 1 being at the top of the list it read Chapter 2 , 3 and so on to 8, then chapter 1 was under that. I drove myself nuts until I finally was able to reach SanDisk. They immediately suggested that I reformat the player. I did just that and it is now working as it did before. SanDisk couldn't really explain to me why this happened, but suggested somehow the files became corrupted. I have all the virus protection current etc., but anyway it is fixed.
I hope I explained myself clearly enough this time and maybe someone else will be helped that downloads from their local libraries.
08-19-2012 03:07 PM
I have been having this problem on my sansa clip.
This may not be the easiest way but it should work, but you'll need itunes or a tag editor.
First I copied the mp3 files from my clip to my harddrive. I then opened itunes and drag and dropped the files into a playlist
(Make sure you go to Edit \ Preferences \ Advanced and have "Copy Files to Itunes Library Unselected first)
I then highlighted all files, right clicked and chose "Convert ID3 Tags"
This part is iffy, and can be done several ways, what i normally do is check the first box and leave it at none. Then redo it and switch to 2.3.
At This point make sure all have the correct track number, and this should fix it. Copy the files back to the sansa.
IF that didnt work, rename all track file names in itunes by right clicking and naming my track number starting with 01, 02. 03...
and then recopy back to sansa over old files.