11-15-2012 09:17 AM
Your wife's computer must have tags in a format the Fuze doesn't like. Take the music from there off the Fuze.
Then connect in MSC mode (Settings/System Settings/USB Mode/MSC) and look at the Sansa Fuze drive. Delete the file MTABLE.SYS. That's the database file that got messed up. When you disconnect the Fuze it will build the database again from scratch, and you may not have to format it.
Before you put albums from your wife's computer on the Fuze, run them through mp3tag as explained here:
11-25-2012 01:53 PM - edited 11-25-2012 01:53 PM
There's one more possibility missing from the Knowledge Base article, the FAT (File Allocation Table) might be corrupted.
For sure, formatting the device results in a new FAT, but it also deletes your media from the device.
If you connect to the PC, either use the chkdsk utiity from a command line, or let Windows pull the utility for you. Using Windows Explorer, right click on the connected Sansa and select properties, then the Tools tab, then select Check Drive For Errors.
You can manually force an MSC connection as shown in this guide. When finished, safely remove the device,and the dbase will refresh. If the repair was successful, itsdatabase will refresh, and you will be back in business!
05-29-2017 05:32 PM
Connect to Macbook and go to Disk Utilities. Select First Aid from buttons at top of Disk Utilities. When First Aid runs it should clear up the problem without having to reformat disk.