I bought the sansa fuze 8 GB in Jan. 2011. It’s new and one other time, it wouldn’t go off. I was transferring an audio book and the lcd screen was blank but lit up and wouldn’t go off. It finally went off and then was okay. That was about 3 wks ago. Now I was just getting ready to play it. I powered it up and it went off. I figured the battery needed to charge so I hooked it to my computer to charge it and it wouldn’t start charging and wouldn’t power up. I tried to reset it but nothing happened. Anyone can help