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Newbie
Posts: 2
Registered: ‎03-25-2011

Re: Fuze+ microsd card not recognized?

[ Edited ]

Yes, as stated in my original post: "I have updated the Fuze+ to the most recent firmware."

 

I did that yesterday and I ran the Sansa Updater again today just to be sure there were no more firmware updates available.

Newbie
Posts: 4
Registered: ‎03-26-2011

Re: Fuze+ microsd card not recognized?

Hi, i have an Fuze+ 4GB und bought me an sandisk 8GB micro sdhc card and get the same error messages. But when i use the usb-micro sdhc adapter thats worked on my pc, only the fuze+ cry thats the format was wrong. when i use the integrated formation tool i get the error: no usd card found. newest firmware is allready installed, checkdisk was OK. any sollutions? thanks for support
SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Fuze+ microsd card not recognized?

[ Edited ]

Time to call for Godzilla.

 

 

Here is a handy link for the SD Card Formatter Utility from the SD Association.  Bet you didn't know such an entity existed!  The problem with unrecognized cards may be that the Secure Digital part of the card is corrupted.  Normally, this is a reserved area, but weirder things have happened, right?

 

As a footnote, normally formatting from Windows should be just fine, but try this utility if there are any issues with your microSD card.

 

The microSD card can be mounted in the Fuze+ with the device powered up.  You will note that the device will begin reading the card as soon as it is mounted.  Now go and load that puppy up with your favorite music and videos!!

 

Bob  Smiley Very Happy

Newbie
Posts: 4
Registered: ‎03-26-2011

Re: Fuze+ microsd card not recognized?

hi bob, thanks for reply. i use this software, but this workaround dont work. i get allways the error message: "File system error! Please format the uSD Card to FAT32" why can windows handle this card without problems? iam the only one with this problem... omg the fuze+ was not a week old and the micro sdhc card three days. need the fuze+ a special cluster size or standard?(i use standard)
Newbie
Posts: 1
Registered: ‎03-31-2011

Re: Fuze+ microsd card not recognized?

Hey there, I just got my Fuze+ in the mail today and I'm having the same problem with my 16gb microSD. I tried formatting it in both the player and in my card reader and got no results. I also have the latest firmware. I'm gonna have to call tech support I guess and see what they can do. I'll keep you posted and let me know if anyone here figures this out. Thanks!

Newbie
Posts: 2
Registered: ‎03-31-2011

Re: Fuze+ microsd card not recognized?

I am having the same problem. 16GB Sandisk microSDHC card. 8GB Fuze+. Latest firmware as of 3/31/11. Any updates from Sandisk? I tried a 4GB microSDHC that I have in my Blackberry Bold and that reads just fine. That is also a Sandisk microSDHC card.

Newbie
Posts: 2
Registered: ‎03-31-2011

Re: Fuze+ microsd card not recognized?

As an update to my original post, I tried formatting the card both using a uSD to SD adapter in a laptop, as well as through the Fuze+ in MSC mode. I tried exFAT, NTFS, and FAT32 (4 byte through 64 kbyte allocation units) and nothing helped. I even tried formatting the card using the SD formatter mentioned previously in this post. I think it's funny that the manual shows a 16GB uSD card in the picture.

SanDisk Guru
Posts: 16,082
Registered: ‎04-17-2008

Re: Fuze+ microsd card not recognized?

[ Edited ]

Not saying this is it, but there have been a lot of 16 & 32GB counterfeit cards sold the last year or so. These are primarily coming out of China and are being sold at unbelieveably low prices on eBay and other similar on-line sites.

 

You can check the cards with the free h2testw utility.

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Fuze+ microsd card not recognized?

Definitely try the h2test utility Tapeworm recommends, to see if the card is OK.  There are plenty of bogus cards out there, what they do is write a fake directory on the card (the SD Formatter rewrites part of this area).

 

As for cluster allocation, the Sansa does great with 32kb clusters, as opposed to Windows' tendency to favor 4kb.  The smaller size causes some serious overhead in reading from the card.

 

Bob  Smiley Very Happy

Newbie
Posts: 4
Registered: ‎03-26-2011

Re: Fuze+ microsd card not recognized?

i tried this Tool (h2testw), its say there are no Errors. i also Format the uSD Card with 32kb Cluster Size, the same error. With the MicroSDHC to USB Adapter the Card works fine. When I Plug the Card with the Fuze+ i get allwas the same Error Message on Fuze. when Connect the Fuze+ to my Computer i can write any Data to this Card there no Problems, but after disconnect from the pc i get this error. i dont know!?! i think this card has no Errors, i think thats the Player! what do you think?