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Newbie
Posts: 1
Registered: ‎05-29-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

After trying EVERYTHING suggested, I was still unable to "make contact ".   I then remembered I'd gone through something like this before and after swithing to a different USB Port I had instant success!  I was using a 4-Port USB Hub (USB 2?) but without success.  After plugging into a Port directly on the back of the tower it worked.  I had this problem before with a USB mouse.  It refused to work on the back USB Port but would work fine on the front Port.  Freaky!
Newbie
Posts: 1
Registered: ‎05-31-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

My Fix for computer not recognizing Sansa Fuze

 

Go to: sansa.com/support/sansa_fuse/faqs

faq #9 computer not recognizing sansa fuze

Follow instructions for Solutions 1, 3, & 4 if using WindowsXP.

This fixed it for me.

I changed my sansa setting back to Auto mode when finished and it still works.

Veejay

 

 

 

 

 

Newbie
Posts: 1
Registered: ‎06-19-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

My Fix for my Sansa Fuze not being recognized by my Sony Vaio Laptop running Windows Vista. It worked at one point and didn't work after that.

 

Fix:

Go to System Properties > Device Manager and look for a red or yellow indicator from the system letting you know that there is some type of device error for your device. The device manager will always let you know if your device is "truly" unrecognized. If it's not there, you got a more serious problem. Mine was there and I had a yellow exclamation point. There was a message stating: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." I chose "Check for Solutions," but it found none. I then clicked on the drivers tab and tried to make sure that they were up to date and they were. 

 

Most of the time, unless the device is defective or you damage the unit, it will most likely be a driver issue. I chose to uninstall the driver (advanced) under the driver tab. The device manager no longer recognized the device at all after I did that. I DID NOT unplug the device from the usb or disconnect the mp3 in any way. I simply held the power off button until it powered off (thinking since driver is no longer there, whatever was corrupt is probably now removed and since there is no driver available the pcc will automatically search for the best driver upon recognizing that there wasn't one). I then powered it back on and the pc immediately recognized the device and it's misssing driver and it began searching for the best driver available (this beats looking for a site with an acceptable, free driver as well) and loaded it and the pc then proceeded to give me the on screen prompt, asking what I wanted to do with my device. 

 

I hope this helps you.  I was most relievd to see this solve my issue. 

Good Luck Smiley Happy

Newbie
Posts: 3
Registered: ‎06-26-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

A big thank you to Nabiyah1. This method worked for me. Sansa Fuze, IBM Thinkpad T40, Windows XP.
Newbie
Posts: 1
Registered: ‎07-01-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

OMG! YOU saved my life!!!!!!!!!!!!  I was having this problem and your post was a miracle!!!

 

Thnaks!

Rhonda

SanDisk User
Posts: 35
Registered: ‎07-13-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

I keep getting New Hardware Found Wizard for the MTP. How can I get ridd of this. I have been running it on MSC but how can I go back. I don't have a disk, and my PC Win XP keeps growling at me for it. I also found my Sansa Fuze under "Protable Device" and I had it uninstalled. And it kept asking me for the same thing........A DISK

 

I went to microsoft and downloaded a Media Transfter Protocol (MTP) and it did not help I didnt notice any thing.

 

 

 

 

*****ANYONE HELP I AM FIXING TO CHUNK MY FUZE AND COMPUTER OUT THE WINDOW******

Sandisk Sansa Fuze 4GB Red Ver: 2.02.28

Sandisk Sansa Fuze 4GB Blue Ver: 2.02.28
SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Computer not recognizing Sansa Fuze - SOLVED!

Try the other side of this equation: MTP is part of Windows Media Player 10 and 11.

 

Open Windows Media Player, then check Help > Check For Updates, and install WiMP 11.  That's all the driver you'll ever need. 

 

Bob  Smiley Very Happy

SanDisk User
Posts: 35
Registered: ‎07-13-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

I have WMP 11 but I went to the MCSFT web site, and had WMP 11 reinstalled and IT WORKED I have my FUZE ( my PRIDE and JOY) back again.
Sandisk Sansa Fuze 4GB Red Ver: 2.02.28

Sandisk Sansa Fuze 4GB Blue Ver: 2.02.28
SanDisk User
Posts: 35
Registered: ‎07-13-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

I reinstalled WMP and it worked I listed it all down and I have you a shout out.

 

 

http://forums.sandisk.com/sansa/board/message?board.id=sansafuse&thread.id=29647

 

 

 

Thanks

 

Sandisk Sansa Fuze 4GB Red Ver: 2.02.28

Sandisk Sansa Fuze 4GB Blue Ver: 2.02.28
Newbie
Posts: 1
Registered: ‎07-15-2009

Re: Computer not recognizing Sansa Fuze - SOLVED!

I registered just to thank Nabiyah1 for solving my problem. Followed that step by step and my Fuze is now charging through the usb cable again!