Computer not recognizing Sansa Fuze - SOLVED!

I have WMP 11 but I went to the MCSFT web site, and had WMP 11 reinstalled and IT WORKED I have my FUZE ( my PRIDE and JOY) back again.

I reinstalled WMP and it worked I listed it all down and I have you a shout out.

http://forums.sandisk.com/sansa/board/message?board.id=sansafuse&thread.id=29647

Thanks

I registered just to thank Nabiyah1 for solving my problem. Followed that step by step and my Fuze is now charging through the usb cable again!

Hats off man… Even i was frustrated with the same issue. Now it works. Pls its still not working if i put that in MTP mode. Instead i have put that in MSC mode and ma sandisk player gets charged…

Regards

Ganesh S

What happens when you put it in MTP mode? Is it just not charging? Or the Computer is acting funny?

I had the same issue and my FUZE is working like it was new.

Mabye I can help

If i changed that to MTP mode its behaves lik previous. Shows charging for a while and then the charging options stops. As a result battery gets empty. Couldn’t access internal memory yet…

Have you tried to reset it to the factory default settings?

Settings>System Settings>Reset Factory Settings

OR

Try blowing air in the USB port and cable there may be some lint or dirt.

Ususally with charging problems, is it plugged to the back of the CPU?

Ira

Im having a bit of a different issue.  I got my Fuze and turned it on listened to it for a bit and it ran out of battery.  I plugged it in to charge and it doesnt do anything.  Because it is dead i cannot change any settings and it is getting no charge.  Any suggestions?

lordsaint wrote:
Im having a bit of a different issue.  I got my Fuze and turned it on listened to it for a bit and it ran out of battery.  I plugged it in to charge and it doesnt do anything.  Because it is dead i cannot change any settings and it is getting no charge.  Any suggestions?

Try a different USB port. Usually the ones in the back (on a desktop) put out more power than the front ones. If using a laptop, make sure it is plugged into AC power. But there are some laptops that simply don’t put out enough juice to both make a data connection and charge the device at the same time. In this case, you probably need to get an AC - USB charger.

@lordsaint wrote:
Im having a bit of a different issue.  I got my Fuze and turned it on listened to it for a bit and it ran out of battery.  I plugged it in to charge and it doesnt do anything.  Because it is dead i cannot change any settings and it is getting no charge.  Any suggestions?

My fuse has done that 3 times and what i will do let it plugged in on an external charger to the wall all night. By the nexed morning it’s reacted and ready to be used.

Thank you so much for very helpful advice. My problem appeared after installing a driver for a webcam. Strange coincidence. Everything is now back to normal. Thanks again. François.:smiley:

Thank you so much for this post. I was about to throw my mothers Dell Mini 10v against the wall or my Fuze on the floor. You saved me a lot of money so thanks again.

Thanks man!  It worked for me too…!!

this worked as well with the sansa fuze + as well after norton remoted into my computer to fix their software and modified the registry. it corrupted the registry for the fuze+. thank-you very much no one else had a clue what to do and san disk wanted me to send unit to them to fix problem. isn’t outsourcing tech services wonderful!!!

All of a sudden my PC stopped recoginizing my sansa fuze- it doesnt even charge it- its not the usb ports- i’ve tried em all- and its not the cord because- i can use the cord with adapter and plug into wall and charges fine- HELP

It could still be the cord. The charging connection is separate from the data connection. If you are in MSC mode and still not connecting, it’s probably worth getting a generic cord for  $3 from Amazon and giving it a try.

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=fuze+data+cord+usb&rh=i%3Aaps%2Ck%3Afuze+data+cord+usb

Make sure it’s a Fuze cord, NOT an iPod cord.

@scottpl390 wrote:

All of a sudden my PC stopped recoginizing my sansa fuze - it doesnt even charge it- its not the usb ports- i’ve tried em all- and its not the cord because- i can use the cord with adapter and plug into wall and charges fine- HELP

Have you done (or changed) anything that might have caused this? Like updating the firmware or formatting the player? Or any changes to your computer, like formatting, re-installing Windows, updating Windows, installed any new programs or attached any new USB devices (printer, webcam, etc.)?

I was among those whose Sansa Fuze suddenly stopped being recognized by my computer. Although the message still pops up, I have found a workaround that has returned the Fuze to functionality.

When this problem first started, I was using my old computer, with USB 1.0 ports and Win XP. As I said, I tried all of the solutions people had posted here and elsewhere. At first, plugging in and restarting the computer seemed to help. Then it didn’t help. Next I tried reinstalling drivers, fiddling with the USB controllers, but nothing really resolved the problem. When i plugged the Fuze into a computer running Vista, I’d get the same message, but I was able to restart the computer and the computer would recognize the Fuze and I could see my files. Recently, I bought a new computer with both USB 3.0 and 2.0 ports and Windows 8. I plugged in my Fuze and got the familiar, but disheartening message that the USB device wasn’t recognized. So I opened the Device Manager ,  selected “Update Driver” and started experimenting. 

In the list of Devices, I selected “Other Devices”  and selected the “other device” with the exclamation point next to it.

Next, I selected Update Driver Software. I chose “Browse my computer for driver sofware.” Next, I selected “Let me pick from a list of devices” and chose “Portable Devices.” In that list on the left were some familiar choices, such as Standard MTP device. At the bottom of the list on the left, I selected Microsoft.   In the window on the right , after selecting Microsoft were two choices, I selected the one called “WPD Composite…”  When I did, up poppped a warning that this option might not be compatible. Feeling lucky, I decided to install it anyway.  And what to my wondering eyes should appear but my Sansa Fuze in all it’s glory.  After the Fuze gets its new driver, it ends up defaulting to “MTP USB device.”

The down side of this workaround is that you will have to repeat the procedure of installing the driver every time  you plug in your Fuze. It’s messy, but it works. 

@jade_in_nm wrote:

 

The down side of this workaround is that you will have to repeat the procedure of installing the driver every time  you plug in your Fuze. It’s messy, but it works. 

Or just use MSC mode and forget the MTP nonsense.

Tried that and unfortunately, it did not work for me.