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SanDisk User
Posts: 28
Registered: ‎12-05-2010
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Authentic SD card?

I have just received a class 4 16gb sandisk micro sd card from amazon and on the card it reads japan instead china. Is this possibly a fake card?

SanDisk Guru
Posts: 16,081
Registered: ‎04-17-2008

Re: Authentic SD card?

It's possible, but I doubt any counterfeiter is going to waste their time with a 16GB card anymore. Besides, Amazon is very reputable and wouldn't be selling counterfeit anything. Did you buy it directly from Amazon or one of their "partners"? Even so, I doubt also whether anyone affiliated with Amazon is going to risk what they've got going by selling fake stuff.

SanDisk User
Posts: 28
Registered: ‎12-05-2010

Re: Authentic SD card?

I bought it from one of the sellers on amazon. And it doesn't say sandisk on it.

SanDisk Guru
Posts: 16,081
Registered: ‎04-17-2008

Re: Authentic SD card?

Is there a serial number on it? You can always call SanDisk Tech support and verify if it's one of theirs or not. If not, contact the seller. Was it described as a genuine SanDisk memory card? If it was and it's not, you have a valid reason for return and refund.

SanDisk User
Posts: 28
Registered: ‎12-05-2010

Re: Authentic SD card?

There is a serial number but not like the one on my 8gb and on amazon it was just advertised as sandisk 16gb. It does not look like the image.
http://www.amazon.com/gp/product/B001L1H0SC/ref=oh_o00_s00_i00_details

SanDisk Guru
Posts: 16,081
Registered: ‎04-17-2008

Re: Authentic SD card?

Ah, I see the ad states "bulk packaging", not retail packaging. So yes, I would assume they might look different. Memory cards are sold in bulk primarily to vendors such as phone manufacturers, camera manufacturers, etc. for them to include with their product. These have to be visually and easily differentiated from the retail counterparts.

 

You can generally get a better price on bulk packaged cards, but also be aware that SanDisk does not honor any warranty of these items. Only cards sold in retail packaging (or with the appropriate retail serial #) have warranties on them. So if you have a problem with it, you have no recourse but to buy another card. And that usually negates any savings you see on buying the bulk packaging item in the 1st place.

SanDisk User
Posts: 28
Registered: ‎12-05-2010

Re: Authentic SD card?

oo ok I see how it works. Should I ask to exchange it for a different one?

SanDisk User
Posts: 28
Registered: ‎12-05-2010

Re: Authentic SD card?

And shuld there be a problem with this one even though it's new?

SanDisk Guru
Posts: 16,081
Registered: ‎04-17-2008

Re: Authentic SD card?

There shouldn't be any problems with a new card, but like I said if one develops SanDisk won't stand behind one sold in bulk packaging. You have to decide whether you want to risk it, or buy one where you'd be protected by SanDisk's 5 year warranty.

SanDisk User
Posts: 28
Registered: ‎12-05-2010

Re: Authentic SD card?

Great, thanks. Also, is better to sync to the card in wmp when it's in the player or through an sd card adapter?