sansa clip zip only works when plugged in into charger

my sansa clip zip switches only on when i’m conneting it to a computer or to a charger but without b plugged in i doesnt switch on !

is there any solution ??

Have you tried resetting it? How old is it? How much as it been used? Could it be the battery is worn out? Does it charge when plugged in?

Or, it could be that a lead to the battery became detached.