I looked around and then found that when you have the MicroSDcard in your Clip Zip, it will seem like "Refreshing Your Memory " is stuck. Eject the SD card and it will complete. Elsewhere, it says when your Clip Zip “freezes” to hold your power on/off button down for about 20 seconds. Tried that, but what I did works—then you will need to format your SD card for "Refreshing Your Memory " NOT to be stuck.
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