USB device not recognized

@bryano wrote:

It was set to Auto detect.  I changed it to MSC and the computer still doesn’t recognize it.  I’ve tried other USB ports,  and different charging cords since my cell phone all uses the same type of chord.   I still get the same result.  

With the player disconnected form your computer, open up the “Devices and Printers” window, and right-click and remove any Clip Zip you see.

With your Zip now set on MSC mode, the next time you plug it in, it should be fine.

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