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Newbie
Posts: 12
Registered: ‎10-26-2012

Sansa Clip Zip - does not start, not even connect to PC

Problem here, because I have important data stored into this unit, and now it does not turn on. I have tried several things:

 

- Turn on power button for 20 sec (gives me a image kind of a "napkin", with horizontal and vertical black stripes). When I release the power button again everything off.

 

- Plug AC fore more than 8 hours. Nothing happens.

 

- Plug USB to my PC, and nothing is recognized.

 

 

Anything else I can do? Is there at least any way to recover the data stored in the internal memory?

 

Thanks in advance

SanDisk Guru
Posts: 16,074
Registered: ‎04-17-2008

Re: Sansa Clip Zip - does not start, not even connect to PC

Sounds like

 

 

Unfortunately, the only way to recover anything on it is if you can connect it to a computer. You don't have  your "important data" backed up elsewhere?

Newbie
Posts: 12
Registered: ‎10-26-2012

Re: Sansa Clip Zip - does not start, not even connect to PC

I plug using the usb cable and the computer does not recongize anything. Some files are not backed up.

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip Zip - does not start, not even connect to PC

Sadly, sounds like the post situation described directly above your last.   Smiley Sad

 

You might leave it alone for a bit and try again (and again)--these little critters have been known to come back to life . . . .