07-12-2013 11:24 AM - edited 10-18-2013 10:12 AM
Firmware is the software code that powers your Clip Zip. You can think of it as the operating system. SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware. For an optimal experience with your Clip Zip, SanDisk recommends that you update your Firmware with each new release. It’s fast, easy, and free!
SanDisk has released firmware version 01.01.21 for the Sansa Clip Zip. Download links and the release notes are available below.
Windows Users can Connect the device in any Mode and follow the instructions below.
Mac and Linux users can connect their Clip Zip in MSC or Auto Detect mode and follow the instructions below.
MSC mode instructions:
Sansa Clip Zip Firmware 01.01.21 Download and Installation instructions
Update using the Sansa Firmware Updater
For Sansa Firmware Updater - Click here to download
Manual Firmware Update (Download and Instructions)
Manual Firmware Update (All Regions) - Click here to download
All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.
• Remove any external card from the Clip Zip before performing firmware update
• Ensure your battery is > 50% full.
• Plug in your Sansa Clip Zip to your computer.
• Extract the clpza.bin file from the .zip file you just downloaded into a folder on your computer.
• Once extracted, drag the file to the root directory of your Sansa Clip Zip
Note: If connecting in MTP mode drag and drop the Firmware file to the root of the Internal
• Disconnect the Sansa Clip Zip and let the firmware update begin.
• Once it finally finishes doing its update, it will turn itself off.
• Turn the Clip Zip on, Select your language and region preference
• Once its back to the main menu, head to "Settings" >"System Settings"> "Info", and verify the "Version" is now 01.01.21"x".
Sansa Clip Zip Firmware 01.01.21 Release Notes
This new firmware has various enhancements and bug fixes, including key fixes listed below. Upon completion of the firmware upgrade, the device will turn off; power on the device to complete the upgrade process. If the device does not initiate or complete, press & hold the Power switch for 15 seconds to reset the device and then press and hold power button again for 1 second to restart.
07-12-2013 02:21 PM
Yes, this is the version that 2 people have aleady cited bugs with, having received a new player with this version from the factory.
Engineering, I understand could not replicate the problems but strangely enough, backdating the firmware to the 01.01.20 release seems to have rectified the issues.
07-12-2013 03:45 PM
Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB <--All Rockboxed. Clip Sport 8GB, Cowon D2+ 20GB
iPod Touch 5G 32GB, iPod Touch 4G 32GB, iPod Touch 2G 8GB
Nexus 7 32GB(4.4.2 KitKat) Asus MeMo Pad 8 16+64GB, LG Optimus G Pro32GB+16GB(4.1.2 JB).
07-12-2013 05:09 PM
08-21-2013 12:06 AM - edited 08-21-2013 12:11 AM
why there is no information about elapsed time/total time when playing a song ???
V01.01.21A was installed on my player, i bought it last week.
iam using german language settings and playback songs from 8GB MicroSDCard
08-21-2013 09:05 AM
This has been requested from numerous users from Day 1, but SanDisk has not added it.
09-07-2013 02:06 PM
So i have had my 8gb clip zip for about 2 years as of november. it has worked fine up until a year ago. Without a micro SD card the player will not work. Neither the usb connection or the main menu itself will not show. I have tried the 01.01.21"x". update and nothing. It stays at V01.01.21A.
can anyone help me?