When the Zip first came out, there were similar issues with Audible audiobooks, and with SanDisk saying the problem was with Audible and Audible pointing to SanDsik. In the end, Audible needed to update its software to recognize the Zip.
Obviously, I’m of no use to you here–I don’t use Rhapsody. Might SanDisk Customer Service be of assistance (phone the best)?
