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Newbie
lerio
Posts: 18
Registered: 10-18-2009
0
Accepted Solution

I only see the icon and that's all !!!!

Hi, my recent Sansa Clip Zip was on charge (the icon was there....) i removed it from charche and the icon still here, i press any button still only the icon here, i can do nothing to make it work again !! what's happen ??

 

Thank's

 

SanDisk Guru
Tapeworm
Posts: 11,799
Registered: 04-17-2008
0

Re: I only see the icon and that's all !!!!

Reset it by pressing the power button for 20-30 seconds. Then it should start up normally.

Newbie
lerio
Posts: 18
Registered: 10-18-2009
0

Re: I only see the icon and that's all !!!!

[ Edited ]

I just try, and i have the message not enough free space for music DB, i connect it to my pc and i lost all songs only one is still here.. and he still say not enough free space for music  !

SanDisk Guru
Tapeworm
Posts: 11,799
Registered: 04-17-2008
0

Re: I only see the icon and that's all !!!!

Newbie
lerio
Posts: 18
Registered: 10-18-2009
0

Re: I only see the icon and that's all !!!!

[ Edited ]

I don't have the option to format the way they say look

http://imageshack.us/photo/my-images/706/snag0000e.jpg/

 

 

but i have it here

http://imageshack.us/photo/my-images/32/snag0004k.jpg/

 

i do that ? , note i have 2 sansa icon there, one called sansaclipz and one calle disque amovible(removable disk)  L, i choose which one ?

SanDisk Guru
Tapeworm
Posts: 11,799
Registered: 04-17-2008
0

Re: I only see the icon and that's all !!!!

Yes, format the Sansaclipz. That's the player. The other drive is the memory card slot. This appears whether there's a card inserted or not.

 

Note formatting will erase all content you have put on the player, so you will have to transfer everything (music files, etc.) back to it afterwards.

Newbie
lerio
Posts: 18
Registered: 10-18-2009
0

Re: I only see the icon and that's all !!!!

That work thank's :smileywink: