05-07-2012 11:04 PM
Despite my careful following of directions here online as well as the quickstart guide that came with my player I cannot seem to transfer music from my iTunes library. These are in MP3 format and I tried both the click and drag method and the copy and paste method and neither of these works. I got as far as creating new folders for seperate playlists in the Sansa, but when I try to move either a single song over or if I click "select all" and try to drag the entire playlist from iTunes to the folder I created for the Sansa I just get a circle with a line through it as soon as the list (or song) carries over into the folder. Am I missing something. Thanks for any help.
05-08-2012 09:20 AM
You are probably connected in MTP mode. You will first need to connect in MSC mode then drag and drop should work.
Changing Sansa to MSC mode
05-09-2012 07:12 PM
Don't copy and paste using itunes, copy and paste using Windows Explorer(right click on start, click on explore).
Before doing this, set the USB mode on the player to MSC.