Help! I cannot transfer files from iTunes to Sansa.

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1

Hi Everyone,

Despite my careful following of directions here online as well as the quickstart guide that came with my player I cannot seem to transfer music from my iTunes library. These are in MP3 format and I tried both the click and drag method and the copy and paste method and neither of these works. I got as far as creating new folders for seperate playlists in the Sansa, but when I try to move either a single song over or if I click “select all” and try to drag the entire playlist from iTunes to the folder I created for the Sansa I just get a circle with a line through it as soon as the list (or song) carries over into the folder. Am I missing something. Thanks for any help.

Regards,

Mark

2

Oh I forgot to add that I’m using a PC.

3

You are probably connected in MTP mode. You will first need to connect in MSC mode then drag and drop should work.

Changing Sansa to MSC mode

http://kb.sandisk.com/app/answers/detail/a_id/207/kw/MSC%20mode/related/1

4

Thanks for the reply, I’ll give it a try.

5

Don’t copy and paste using itunes, copy and paste using Windows Explorer(right click on start, click on explore).

Before doing this, set the USB mode on the player to MSC.