Frozen Clip Zip! Help.

Unless the Clip Zip is a refurb, in which case it indeed could be out of warranty (as people in the forum have so advised me). But why not telephone SanDisk’s considerate customer service and see if you qualify/can get a replacement? SanDisk even covers the shipping both ways, in the U.S. at least. 1-866-SANDISK (726-3475) in North America. And full support info.: http://www.sandisk.com/about-sandisk/contact-us.