Clip Zip Will Not Charge, Show Connected on Screen (frozen on logo) or Turn On

Thanks a lot for your effort to help. Today, as I was out walking my dog, I paused a podcast, went to the Radio, then went back to the podcast and it was bookmarked. For all I know, after complaing to Tech Support and then plugging the Clip Zip in to charge last night, perhaps the firmware was changed again automatically. I’ll have to figure out later if the problem has been fixed. It did ask “Resume or Start Over.” Very odd. I don’t know what’s going on right now, but I may not need to get an older firmware installed.