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Newbie
detepe
Posts: 8
Registered: ‎08-31-2011
0

Audible.com

Audible Manager is telling me :


Your Device is not Supported
---------------------------
Your SanDisk Sansa Clip Zip 4GB device model is not compatible with Audible content. Please click OK to see our supported devices in our Device Center.
---------------------------


My SanDisk device driver is up-to-date.  What now?

 

 

Thanks!

SanDisk Guru
Conversionbox
Posts: 3,679
Registered: ‎12-04-2008
0

Re: Audible.com

Sandisk has to work it out with Audible. I dont know where they are in the process but this has come up before. Both companys have been made aware of this issue.

 

This player is so new that these things will come up. As Firmware updates and Audible manager updates happen this will likely work itself out. 


Conversion Box
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

SanDisk Guru
Marvin_Martian
Posts: 4,883
Registered: ‎11-17-2008
0

Re: Audible.com

I saw this on another forum yesterday......

Just checked with Audible as I'm the book freak. They said might have software within a month; I said that's too long! I'm going to load a
ripped book and I'll report on my reaction to the ClipZip and books.

Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB <--All Rockboxed. Clip Sport 8GB, Cowon D2+ 20GB
iPod Touch 5G 32GB, iPod Touch 4G 32GB, iPod Touch 2G 8GB
Nexus 7 32GB(4.4.2 KitKat) Asus MeMo Pad 8 16+64GB, LG Optimus G Pro32GB+16GB(4.1.2 JB).
Newbie
detepe
Posts: 8
Registered: ‎08-31-2011
0

Re: Audible.com

Is posting this with your reply supposed to be a hint?

 

Conversion Box


Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

 

If so, please note, I did search for the word "audible" before asking my question.

 

I'm sorry if you have to answer the same question over and over again, but in this case, tough.  The advertising for the Zip brags it's compatibility with Audible.   grrrr...

SanDisk Guru
Conversionbox
Posts: 3,679
Registered: ‎12-04-2008
0

Re: Audible.com


detepe wrote:

Is posting this with your reply supposed to be a hint?

 

Conversion Box


Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

 

If so, please note, I did search for the word "audible" before asking my question.

 

I'm sorry if you have to answer the same question over and over again, but in this case, tough.  The advertising for the Zip brags it's compatibility with Audible.   grrrr...


 

 

Thats My Signature. You are not who it was aimed at. This Forum is for a new player. Very little has been previously asked. In forums for The Fuze or Clip most things are rehashed 10 or more times. Thats who the signature is for. 

 

As for Audiobooks. I tried to add an audible book from my mac and that doesnt work either. A software update is needed for PC and For Mac... Im just out of luck (Its an Itunes thing). 


Conversion Box
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

SanDisk Guru
Miikerman
Posts: 6,938
Registered: ‎12-11-2007
0

Re: Audible.com

The Audible issue is odd, isn't it?  One would think that Audible just "would work" with the Clip Zip, having worked with the original Clip and Clip+.  Hopefully, it gets sorted out sooner rather than later. 

Newbie
detepe
Posts: 8
Registered: ‎08-31-2011
0

Re: Audible.com

Much sooner than later.  My daughter already laid claim to my Clip+.  Retrieval may be tricky....

Newbie
NHBFAN
Posts: 4
Registered: ‎09-02-2011
0

Re: Audible.com

I actually managed to get my audible.com books into Audio Books on my new Zip Clip, but they won't play.

 

I've tried everything audible.com sent me and no luck.

 

http://audible.custhelp.com/app/answers/detail/a_id/3751

 

Also get the "not recognized" message.

 

Hope this gets fixed soon.   Wouldn't have purchased the Zip or the audio books if I knew it was this difficult.

Moderator
microsansa
Posts: 496
Registered: ‎01-19-2009
0

Re: Audible.com

The Audible Manager will have an update soon, allowing Audible book compatibility with the Clip Zip.

 

You will need the latest SanDisk Digital Players Plugin as soon as it is available.  This will be found under Updates for the Audible Manager client.

 

The Clip Zip is very new.  I'll post here as soon as the plugin update is available from Audible. 

 

microsansa

Newbie
NHBFAN
Posts: 4
Registered: ‎09-02-2011
0

Re: Audible.com

audible tech support could have let me know that many hours ago and 3 emails ago