songs cut out while using ear plugs

@javasatch wrote:

I just bought a new Clip 2 days ago, and the sound often cuts out while I’m listening.  I jiggle the ear plug jack to get it to work, but it does it alot and is very annoying.  Are the earplug jack/wire that sensitive that they have to be in a ‘perfect’ spot or something.  Is this common?

 

Do I need to take the mp3 player back?  Is there something wrong with my earplugs? 

  

Be sure to plug the headphones in - All the way.     The Clip’s headphone jack can be tight.     Securely push the earphones jack all the way in and it should work.   If not report back.   This is a common question.

Cheers :slight_smile: