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Newbie
Posts: 4
Registered: ‎11-20-2009
Accepted Solution

clip + repeatedly "refreshing media"

For whatever reason my 4GB clip+ w/8GB card can jump into a cycle where for every button pressed the refreshing media process begins again. I also have a 4GB clip and the same does not happen, so the card's presence is implicated.  Any similar faults? Any solutions?
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: clip + repeatedly "refreshing media"

Ullp!  Have you tried a system reset (Clip+ off, hold the on switch down for 15-20 seconds)?
Newbie
Posts: 4
Registered: ‎11-20-2009

Re: clip + repeatedly "refreshing media"

With Clip+ off and card in, pressed & held power switch.  While still holding ...System came up and began the "Refreshing your Media" process but it hung. The only way out is to let the power button up, then repress for 15-20 sec at which time the system shuts down. All of this = no problem when card not in. Can the card be reformatted on my PC, if necessary, and be still usable on the clip+ ? I loaded the tunes to a new card originally from my PC (just about filled it up) and, until very recently, everything worked well.   Thanks.
Newbie
Posts: 4
Registered: ‎11-20-2009

Re: clip + repeatedly "refreshing media"

Another data point:  I have a brand new duplicate 8GB card - completely unused.  When I attempt to power on with that card in, the very same thing happens. The presence of either card causes the glitch.
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: clip + repeatedly "refreshing media"

I haven't had this issue; you seem to have isolated it down to a card/slot-related issue (good job!).  At this point, it might make sense to try reformatting the card via your computer and see if that might be the issue.  If not, I might telephone SanDisk about it--perhaps it's a slot-related hardware issue (that your warranty covers)?
Newbie
Posts: 4
Registered: ‎11-20-2009

Re: clip + repeatedly "refreshing media"

This problem has been solved by placing a call to Sansa Tech. Help.  Ended up that I had to reformat the system.  Sacrificed the internal memory tunes but could easily replace them. So, solved by Sansa!
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: clip + repeatedly "refreshing media"

Reformatting: a powerful tool ...
Newbie
Posts: 3
Registered: ‎01-18-2010

Re: clip + repeatedly "refreshing media"

So how does one reformat a clip +
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: clip + repeatedly "refreshing media"

There is a reformat option under the settings.
Newbie
Posts: 3
Registered: ‎01-18-2010

Re: clip + repeatedly "refreshing media"

Hey Thanks! I have about 9 or so gig on a 16 gig card, with internal memory empty, the player would start "refreshing your media" most times it powered up. I moved as much as would fit into internal memory and quit using the card.

Any thoughts on why that would happen
?