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Newbie
Posts: 1
Registered: ‎09-08-2016

Volume has suddenly dropped on Sansa Clip

Yesterday the volume was fine on my Sansa Clip. Today, even with the volume turned up I am barely able to hear anything. The setings are 'Rest of World' 'High'. What can the problem be?

SanDisk Senior User
Posts: 147
Registered: ‎10-25-2013

Re: Volume has suddenly dropped on Sansa Clip

Hello, 

 

did you check with other headphones and other music files to see if that is the cause of the issue?

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Volume has suddenly dropped on Sansa Clip

You might try reapplying manually the latest firmware (available at the up-top firmware thread)--glitches can develop.

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SanDisk Guru
Posts: 2,951
Registered: ‎09-06-2008

Re: Volume has suddenly dropped on Sansa Clip

[ Edited ]

Go to Settings/System Settings/Volume and make sure that hasn't been accidentally switched from High down to Normal.

 

Another thing that can make the volume lower is if the geographical zone gets set to Europe, due to EU regulations to prevent deafness. You'll go back to defaul settings under Settings/System Settings--which means you'll have to put back in any of your own settings--if you Reset Factory Settings. But if you want to try that you can make sure the zone is USA or Rest of the World instead of Europe.