Sansa clip no response

Well all the files that were on the hard drive of my player are now gone. Some podcasts I won’t get back. I had a micro sd card in it too but with or without it in the player, I can’t access the hard drive. Whenever I try to format (quick or longer) I get the same old frustrating message “windows was unable to complete the format”

Agan, can anyone reccomend an alternative make of similar price that is more reliable than this now bin fodder junk ?