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Newbie
Hersh
Posts: 1
Registered: ‎06-16-2011
0

Sansa clip freezes / dead

[ Edited ]

Hi,

I got a Sansa clip a little less than 2yrs. ago and lately it stopped woking, it just didn't turn on it was totally dead, so I forced msc mode by putting it on hold and pushing the select button while connecting it to the PC and charged it for 24hr. after 24hr. I turned it on by sorft reset ( holding it for 20 sec. etc.) and whoa it turned on so I format close it and plug it in to the PC to charge later I disconnct it and it displays "disconnected" and stays frozen I force it to shut down and I try turning it on but it stays dead?

How can I fix it?

Thanks.

Hersh.

Newbie
iamterrie
Posts: 4
Registered: ‎06-21-2011
0

Re: Sansa clip freezes / dead

Mine's a clip+, which I have just had for 4 days.  I've only played music on it one of those 4 days....after 7 hours, I experienced It's "death".  I hope you get an answer that will work for me.  Good luck.

 

Newbie
iamterrie
Posts: 4
Registered: ‎06-21-2011
0

Re: Sansa clip freezes / dead

Just found this info ...here's what worked on the clip+:  http://kb.sandisk.com/app/answers/detail/a_id/188

SanDisk Guru
Tapeworm
Posts: 15,078
Registered: ‎04-17-2008
0

Re: Sansa clip freezes / dead


iamterrie wrote:

Just found this info ...here's what worked on the clip+:  http://kb.sandisk.com/app/answers/detail/a_id/188



You didn't read the post directly above your 1st one and see the reset mentioned? Just because it didn't work for that person, doesn't mean you shouldn't try it. :smileywink:

SanDisk Guru
Miikerman
Posts: 7,320
Registered: ‎12-11-2007
0

Re: Sansa clip freezes / dead

It could also benefit matters to reapply the latest firmware (see the firmware upgrade sticky thread at the top of the forum)--firmware could become corrupted over time.