Sansa Clip won't connect to Windows 10 to load music

Hi guys,

I have the same problem. Clip+ worked fine on Win7. I’ve changed my operating system into Win10 and my problem began… The device hangs after connecting it to the PC. I have the latest software 01.02.18. Searching thru out the internet didn’t help either. Win10 tells it has the best driver. Any suggestions? I like the device, but it’s no longer useable, cannot load the music as in the topic.

Thanx,

Matt