I hate to suggest something drastic so early, but if trying a reset a few more times doesn’t help, can you connect the player to your computer? If so, you might try manually reapplying the latest firmware (see the firmware uograde sticky thread at the top of the fourm). And if that doesn’t help, you then might try reformatting the player using Windows (note: this will delete any content that you have put onto the player).
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