When I insert headphones into my device, the device turns off.
I tried turning it on with headphones already in but this didn’t work either! Please help?
When I insert headphones into my device, the device turns off.
I tried turning it on with headphones already in but this didn’t work either! Please help?
Unfortunately, that sounds like a hardware issue and probably not repairable.
It certainly sounds like an electrical short. I wonder: does it occur if you use different headphones?
Yeah I tried it with other head phones and the same thing happened… I put a metal skewer down there and it crashed so I think it must be short circuiting gonna have to contact the guy who sold it me
Definitely so! Get your money back.
I believe that you’re reseller should be able to give you a replacement since there will be a warranty period.
Resellers are not responsible for SanDisk’s warranty, if that’s what you are referring to–that typically would go through SanDisk itself. But most sellers will allow a return of a defective item within a seller-set return period, or if the seller itself offers a warranty.
And it might have been a private sale, from one person to another. That’s how I interpreted it when he said, “gonna have to contact the guy who sold it me”.