Sansa Clip Zip problem

I have this exact same problem, but it isn’t the file format because sometimes they play fine and if it’s doing this then it  will do it on any folder on the card, mp3 and wma. I have to turn the clip zip off and back on a few times to get it to work right. One time it wouldn’t turn off until I held the button down for over a minute. Also, sometimes when I click to play a file, nothing happens except a display of the play button.  This is erratic behaviour, not really following a pattern except that it happens pretty much every day.

Any help with this?