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Newbie
alfishstik
Posts: 2
Registered: ‎01-11-2012
0
Accepted Solution

Sansa Clip+ Won't turn on at all!

My Sansa Clip+ (4GB) will not turn on. I tried:

  • Pressing the power button for up to a minute
  • Pressing the power button and the middle button for up to a minute
  • Plugging into USB wall adapter
  • Plugging into computer

No sign of life at all.

I charged it full yesterday, and I was using it this morning, but an hour later it just stopped working.

 

Please help!

SanDisk Guru
Tapeworm
Posts: 15,129
Registered: ‎04-17-2008
0

Re: Sansa Clip+ Won't turn on at all!

If it's still under warranty, I would call SanDisk Tech Support.

Newbie
JamesClay
Posts: 18
Registered: ‎01-08-2012
0

Re: Sansa Clip+ Won't turn on at all!

I had the same problem, called support, new one is on the way.---I think there is a bunch of them that are bad---a lot of people have reported this on this  site, call support, very helpful people,

Bogator
Newbie
moontheloon
Posts: 1
Registered: ‎02-11-2012
0

Re: Sansa Clip+ Won't turn on at all!

Same Issue. **bleep** down.....wont poser back up, computer wont recgonize it......No on call support...

Newbie
alfishstik
Posts: 2
Registered: ‎01-11-2012
0

Re: Sansa Clip+ Won't turn on at all!

I found the problem:

Sansa clips don't work in sub-zero temperatures, and when they don't respond, they are not turned off, so it's a combination of dead battery and temperature.

 

Fix: Just leave it in a warm place a bit (sometimes a few days) plugged in and turn it on.

SanDisk Guru
JK98
Posts: 2,778
Registered: ‎09-13-2008
0

Re: Sansa Clip+ Won't turn on at all!

In cold weather you should keep the player under your coat, next to your body. Your body heat should be enough to keep the player from getting too cold. When the battery gets too cold, it won't put out enough power to power the player. If the battery gets much too cold it might freeze, causing it permanent damage. Very high temperatures can also damage the battery.