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Administrator
Posts: 524
Registered: ‎07-20-2007

Sansa Clip Firmware Update

[ Edited ]
Follow the instructions below to verify the hardware revision of your Clip before proceeding. 
  • Turn on your Clip
  • Select Settings from the main menu
  • Select System Info
  • Look at the Version #

Revision 1 = 1.XX.XX (example: 1.XX.XX)

Revision 2 = 2.XX.XX (example: 2.XX.XX)

 

If your Clip is Revision 1 proceed to Revision 1 instructions.

If your Clip is Revision 2 proceed to Revision 2 instructions.


Let me start off by saying that majority of people will be able to update his/her firmware through the Sansa Firmware Updater. There is even a how-to video that explains the process. If for any reason the aforementioned steps do not work for you, then please feel free to continue by trying the more "computer savy" steps, described below.
 
SanDisk has just released the 01.01.32 and 02.01.32 firmware revision for the Sansa Clip. Download links and the release notes are available below.
 


Windows
Users can Connect the device in any Mode and follow the instructions below.

Mac and Linux users can connect their Clip in MSC mode and follow the instructions below.

MSC mode instructions:

  1. Turn on the Clip
  2. Put the device in Hold (move Hold button until orange is showing)
  3. Press and hold the Center Button
  4. Plug the mini-USB connector into the device (be sure the USB is plugged into the computer)
  5. Wait for the Clip drive to mount
  6. Follow instructions below and drag files to the Clip drive

                                              Sansa Clip Firmware version 01.01.32 download and installation instructions

 

For Sansa Firmware Updater - Click here to download 

All Regions - Click here to download

  1. Ensure your battery is > 50% full.
  2. Extract the .zip file into a folder on your computer.
  3. Once extracted, drag the file to the root directory of your Sansa Clip.
  4. Disconnect the Sansa Clip and let it restart.
  5. The firmware update will now begin.
  6. Once it finally finishes doing its update, it will boot back up. Once its back to the main menu, head to "Settings" > "System Info", and verify the "Version" is now 01.01.32.

Sansa Clip Firmware version 02.01.32 download and installation instructions

 

For Sansa Firmware Updater - Click here to download 

All Regions - Click here to download

  1. Ensure your battery is > 50% full.
  2. Extract the .zip file into a folder on your computer.
  3. Once extracted, drag the file to the root directory of your Sansa Clip.
  4. Disconnect the Sansa Clip and let it restart.
  5. The firmware update will now begin.
  6. Once it finally finishes doing its update, it will boot back up. Once its back to the main menu, head to "Settings" > "System Info", and verify the "Version" is now 02.01.32.
    moves slowly when playing OGG contents that are 16KHz or below

                                                                         Sansa Clip Firmware 01.01.32 and 02.01.32 Release Notes

 

This new firmware has various bug fixes, including key fixes listed below, as well as enhancements. Upon completion of the firmware upgrade, the device will turn off.  Power on the device to complete the upgrade process.  If the device does not initiate or complete, slide up & hold the Power switch for 10 seconds to reset the device and then release and slide up again to restart.

 

Enhancements:
•Single firmware for all regions.  Set the region after selecting the Language
•Supports up to 4,000 songs
•Audiobooks resume with chapter as well as seek position

 

Bugs Fixed:

•Playlists redirect to GoList when there are many playlists on device
•Device hangs up during Voice recording
•Add to GoList at Artist level does not work if Rhapsody Channel is present
•Intermittent loss of resume position for long MP3 Audiobooks.
•Certain FLAC file tag info is not displayed on device UI
•Music plays slow – mp3 192kbps 44KHz CBR
•Long files skip after fast forward
•Device auto-reboots after UI formatting
•Device shut off during FM recording

•Device cannot connect to PS3 if started from OFF condition in MSC mode
 

 

Known Issues:
•EQ spectrum moves slowly when playing OGG content that is 16KHz or below
•When Device is on, it will not be recognized by PS3 console when connect to it
•Repeated songs in playlist do not playback properly
•Playlists containing Audiobook folder files does not work

Message Edited by slotmonsta on 02-22-2009 10:56 AM
SanDisk Professor
Posts: 430
Registered: ‎10-20-2008

Re: Sansa Clip Firmware Update

Thank you Sansa Smiley Happy
SanDisk Professor
Posts: 507
Registered: ‎04-24-2008

Re: Sansa Clip Firmware Update

Thanks! I don't know if I'm imagining it but the scroll speed seems faster.

 

I don't remember it happening on other updates but this update switched the default USB mode to MSC, just an FYI for anyone who uses MTP.

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Sansa Clip Firmware Update


summerlove wrote:

Thanks! I don't know if I'm imagining it but the scroll speed seems faster.

 

I don't remember it happening on other updates but this update switched the default USB mode to MSC, just an FYI for anyone who uses MTP.


I also thank our fine Sansa developers. 

Summerlove, are you sure it switched to MSC? Mine switched from MSC to Auto-Detect(Tapeworm's favorite!) Luckily I saw it and switched it back.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

SanDisk Professor
Posts: 507
Registered: ‎04-24-2008

Re: Sansa Clip Firmware Update

100% certain, because it was one of the things I check everytime (along with backlight brightness and timer, auto power, shuffle and repeat!).  It usually changes to auto-detect, which just means MTP on my PCs.  I wonder if it's a region thing, or if my clip just has a mind of its own.
SanDisk User
Posts: 29
Registered: ‎01-30-2009

Re: Sansa Clip Firmware Update

Does this update fix the slow pitch bug (regardless of filetype)? Sansafix mentioned they worked something out, but I'm not sure it's included in THIS update or some future one. Or he simply meant fuze, not clip...thanks

SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Sansa Clip Firmware Update


bungl wrote:

Does this update fix the slow pitch bug (regardless of filetype)? Sansafix mentioned they worked something out, but I'm not sure it's included in THIS update or some future one. Or he simply meant fuze, not clip...thanks


Did you read the change log? It says a change was made, we will see with time how thorough this fix was.


Conversion Box
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base

SanDisk User
Posts: 29
Registered: ‎01-30-2009

Re: Sansa Clip Firmware Update


Conversionbox wrote:

bungl wrote:

Does this update fix the slow pitch bug (regardless of filetype)? Sansafix mentioned they worked something out, but I'm not sure it's included in THIS update or some future one. Or he simply meant fuze, not clip...thanks


Did you read the change log? It says a change was made, we will see with time how thorough this fix was.


 

Yes I did, did you read my post?

The changelog includes "Music plays slow – mp3 192kbps 44KHz CBR" - but it was never an issue with this specific encoded file, it was just slow on everything with 44.1kHz and sansafix mentioned yesterday that they managed to fix it. That's why I asked, because it's not clear if the changelog includes THIS fix. I can't check it myself, because sandisk has not returned my clip yet...

Newbie
Posts: 7
Registered: ‎01-05-2009

Option to turn off the screen and lights....

Could you put an option to disable the screen when volume buttons are pushed? Thanks in advance....
SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Sansa Clip Firmware Update


bungl wrote:

Conversionbox wrote:

bungl wrote:

Does this update fix the slow pitch bug (regardless of filetype)? Sansafix mentioned they worked something out, but I'm not sure it's included in THIS update or some future one. Or he simply meant fuze, not clip...thanks


Did you read the change log? It says a change was made, we will see with time how thorough this fix was.


 

Yes I did, did you read my post?

The changelog includes "Music plays slow – mp3 192kbps 44KHz CBR" - but it was never an issue with this specific encoded file, it was just slow on everything with 44.1kHz and sansafix mentioned yesterday that they managed to fix it. That's why I asked, because it's not clear if the changelog includes THIS fix. I can't check it myself, because sandisk has not returned my clip yet...


I havent tried it, Of course I never had an issue with my chip or my Fuze, I missed the details with specifications to file type like that.


Conversion Box
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base