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Newbie
Posts: 3
Registered: ‎11-10-2009

Re: Sansa Clip+ Firmware Update 01.02.18

Ah, ok, thanks for the heads-up on the error message. Not a big deal, just annoying.

And on the update, yes, unzipping and placing in the root. But after I unplug the player, it does not turn off. It stays on and screen says "refreshing your media". 

 

Again, I don't think it's a big deal, it seems to be working fine with the previous version, so I'm not too worried about it.  Thanks for your reply, though.

Newbie
Posts: 1
Registered: ‎08-27-2013

Re: Sansa Clip+ Firmware Update 01.02.18

Hi guys,

 

I just updated my Clip+ to firmware V01.02.18A (it was 17A before the update), hoping to fix the issue I have, but it doesn't. Smiley Sad

 

I have a couple of new albums, that don't show up as Artist / Album, just "Unknown". All of these albums have in common, that they use ID3v2.4 mp3-tags, my other recordings have <= ID3v.2.3.


Is there going to be a new firmware for my device, that fixes the issue I have?

Thanks a lot

 

Andy

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip+ Firmware Update 01.02.18

Sorry to tell you this, but unlikely to be further firmware upgrades--just been too long.

 

But an easy fix:  just import your problem albums into MP3Tag (Internet freeware) and change the problematic format into the non-problematic format.  Voila--in just a few key presses, it's done!   Smiley Happy

Newbie
Posts: 1
Registered: ‎09-28-2013

Re: Sansa Clip+ Firmware Update 01.02.18

[ Edited ]

I had the same problem of Oscaribo and MDeB: a FLAC album continued to frozen at the end of track 6... I have just downgraded to 01.02.16 and the problem has gone Smiley Surprised

 

I hope that Sandisk engineers are aware of the problem and will fix it as soon as possible.

 

Manosk

Newbie
Posts: 2
Registered: ‎07-22-2011

Re: Sansa Clip+ Firmware Update 01.02.18

I''ve had a similar problem for a while.  Whenever I have a large number of FLAC files on my Clip+, it will freeze/reboot randomly.

 

My solution was to reformat the device memory and hope that fixed it but since you had some success reducing FLAC-related freezes by downgrading your firmware, I'll try that first.

 

I can always do a reformat if that doesn't work.

Newbie
Posts: 1
Registered: ‎09-06-2014

Re: Sansa Clip+ Firmware Update 01.02.18

After upade my SANSA clip+ to 01.02.18A my device is crushing, shutting off (battery 80%) and freezing.

How i can get the old version i bought my device with?

 

israel, sansa clip+ 8GB.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip+ Firmware Update 01.02.18

Newbie
Posts: 2
Registered: ‎09-17-2014

Re: Sansa Clip+ Firmware Update 01.02.18

I downloaded the "updater install" exe file, but when I double click and choose run, nothing happens.

 

I run a Windows 7 machijne and have administrator rights.

 

Why won't it install?

 

-Jim D.

 

SanDisk Guru
Posts: 2,954
Registered: ‎09-06-2008

Re: Sansa Clip+ Firmware Update 01.02.18

You don't need the updater.  Don't bother with it.

 

In the post that starts this thread, follow the Manual Install instructions, which are roughtly:  Download the latest firmware (look for an All Regions link), which is a .zip file. Unzip it. On the Sansa go to Settings/System Settings/USB Mode, write down which mode you had it in and change it to MSC.

 

Open Computer (otherwise known as Windows Explorer) and connect the Sansa to the computer. Drag the files you unzipped directly onto the driveletter for the Clip. Disconnect it (by taking the connector out of the Sansa first, not the computer) and it will update.Change the USB Mode back to what you had before.

 

The updater tries to contact Sandisk every time you boot up to see if there's an update. All that does is slow down your startup.  If you're really worried about missing an update, check in here every now and then--but as you can see from the initial post, there hasn't been a firmware update since August 2012, which means it's pretty unlikely there will be another.

Newbie
Posts: 2
Registered: ‎09-17-2014

Re: Sansa Clip+ Firmware Update 01.02.18

Thanks for this info!!!