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Newbie
Posts: 2
Registered: ‎07-06-2013

Re: Sansa Clip+ Firmware Update 01.02.18

Hi All:

 

The auto updater does not work for me even when right-clicking and selecting "Run as Administrator".  I've downloaded the manual bin file but don't know where to put it.  (I don't understand what the term "root directory" means.)   When I click to view the Sansa files I see only one folder called "Internal Memory".

 

Thanks.

Newbie
Posts: 2
Registered: ‎07-06-2013

Re: Sansa Clip+ Firmware Update 01.02.18

Just found my answer with a bit of searching.

The "Internal Memory" folder is the root drive.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip+ Firmware Update 01.02.18

The Auto Updater really isn't needed--it just sits on your computer eating computer resources (albeit, very lightly).  Instead, you can simply come to the forum here every now and again and see if there is any updated firmware, almost certainly the only thing that would happen at this point.  But even there, it is likely that there will be no further firmware updates for the product at this point. 

Newbie
Posts: 3
Registered: ‎08-07-2013

Re: Sansa Clip+ Firmware Update 01.02.18

I got a new clip+ to replace an old clip+ that broke. I use it it my car and my old one would continue where it left off when I turned it back on. The one one doesn't. I have to start back up.

 

How would I go about downgrading to an older firmware?

SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Sansa Clip+ Firmware Update 01.02.18

You could go back to an older firmware by manually installing it. You shouldn't have trouble with the resume feature though with newer firmware. Are you pausing the player before turning it off?

 

http://www.anythingbutipod.com/forum/showthread.php?t=64931

Newbie
Posts: 3
Registered: ‎08-07-2013

Re: Sansa Clip+ Firmware Update 01.02.18

I never did with the old one, I would just turn it off mid play and it would continue when I turned it on. Thats why I loved it so much.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip+ Firmware Update 01.02.18

I'm a bit coonfused, as this functionality remains--that's how mine operates.  Maybe a latest firmware that I never got around to installing broke this?

SanDisk Guru
Posts: 16,026
Registered: ‎04-17-2008

Re: Sansa Clip+ Firmware Update 01.02.18

I think I'm still running .15 firmware on mine. I saw no need to update in any of the newer versions.

 

And it works just fine. Smiley Wink

 

Newbie
Posts: 3
Registered: ‎11-10-2009

Re: Sansa Clip+ Firmware Update 01.02.18

When I connect to the PC (Win 7 Pro), udpated comes up and downloads 1.02.18 and says update is complete, but device still shows .15 after many attemtps both via updater and manual. 

Also, in Win 7 a window comes up showing the battery level, and it's not reading it correctly, says it's "critically low" even though on device it shows that it's charging up properly.  Could these issues be related?

SanDisk Guru
Posts: 16,026
Registered: ‎04-17-2008

Re: Sansa Clip+ Firmware Update 01.02.18

No, the issues are not related. The "Critically Low" error message is a known Windows 7 bug. Micro$oft apparently doesn't think it's worth their time fixing.

 

Are you downloading the firmware version from the 1st post in this thread? Are you sure you are un-zipping the .zip file first and then placing the .bin file contained within in the root (top) directory of your Clip Zip? After you do this, are you un-plugging the player? It should turn off. When you power it back up, the screen should say "Firmware Update In Progress" or something to that effect.