Sansa Clip+ Firmware Update 01.02.16

So what’s the deal with mine? SHould I RMA it? Take a look at my problem and tell me that this is not a firmware-related issue.

http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/Sansa-Clip-doesn-t-turn-one-and-won-t-be-recognised-by-computer/td-p/272615