Dmeanr wrote:
I have is Clip+ with Version 01.01.05 and a Macintosh computer.
I downloaded the updater (by clicking “Download Sansa Firmware Updater” link) and it is an exe file, not a zip. So how do I extract the zip? When I click on the file it asks me to choose an application to open it.
Also, I have followed the instructions several times for changing the mode to MSC and it doesn’t work. It stays in USB.
I don’t believe the Updater can be used with Macs. You should update the firmware manually, following the instructions in the 1st post of this thread.
Under Settings > System Settings > USB Mode you should have 3 choices: Auto Defect (which you should never use), MSC & MTP. For a Mac you want to select MSC by highlighting that line and pressing the center select button. You can then use the |<< button to back out or simply press the home button to go back to the Main Menu.
