I have is Clip+ with Version 01.01.05 and a Macintosh computer.
I downloaded the updater (by clicking “Download Sansa Firmware Updater” link) and it is an exe file, not a zip. So how do I extract the zip? When I click on the file it asks me to choose an application to open it.
Also, I have followed the instructions several times for changing the mode to MSC and it doesn’t work. It stays in USB.