Oh, I’m not talking about freezing during refresh, I’m talking about how it simply freezes up while playing music. Since yesterday, it freeze upon power up. After resetting 5 or 6 times it might finally come on, then freeze again when I push any button. It freezes with the logo, and freezes when I unplug it from my computer with the “Disconnected” word showing and the battery bar still moving like it’s still plugged in. I’m calling Sandisk at 8:00 this morning to see what to do. Hopefully they are really in California. I get really frustrated when I have to talk to someone in another country who I can barely understand and who needs me to repeat everything I say!
But yes, mine freezes in many different modes, and now won’t even power up at all. But I did get lucky this morning because yesterday I couldn’t load the firmware after 8 or 10 tries, but this morning it worked.
