Sansa Clip Firmware 01.01.35 & 02.01.35 Release

Just did a music test and I personally can’t hear much difference betwen two music files I tried.  One was a 320kb VBR/44.1kHz file, the other a 192kb VBR / 48kHz file of the same song (She’s a Rainbow by the Rolling Stones).  For some reason that song was so easy to hear it being slow on my Clip with the previous firmware when sampled at 44.1kHz; Jagger’s vocals sounded sluggish, the piano slow, and Charlie Watts’ drums were draggy sounding.  With the latest firmware it’s gone.  The 48kHz and 44.1kHz files sound pretty much the same.

I found that approxmiately 5 cents is the threshold of when humans can (usually) detect a pitch error.  Musicians are likely more sensitive to pitch, so 5 cents may not still be good enough for them.  This web page explains it better than I can:

 The Use of Cents for Expressing Musical Intervals

My Clip is right at ~5 cents fast, previously it was  21 cents slow.  That’s a huge improvement and now is at or below the threshold of my hearing.  Not iPod accurate and not as accurate as my comparable Creative Zen Nano 1GB but lots lots better.  I’ll take it and run.  :smiley:

One annoying quirk I did find with the new firmware was sporadic switching from MSC mode to “Auto” after ejecting the Clip from the PC’s USB port.  I never had it happen before but it’s done it to me twice now but I can’t reproduce this consistently.  I noticed the couple of times it happened after I just unplugged it from the USB slot, didn’t eject it from the systray (I’m using Windows XP).  Not a big deal, just don’t flip out if after updating your Clip it sporadically switches to Auto mode instead of MSC mode.

So nice to see bugs having been looked into, and SanDisk not having abandoned the original Clip!  Although I can’t but be disappointed that folder view from the Clip+ didn’t back its way into the original Clip (my Clip having been working fine before, and so the bug fixes with the current firmware upgrade not really adding to my enjoyment of my Clip) …

And so nice to read that people are finding that although not commented upon by SanDisk, there in fact has been a pitch fix!  Thanks, SanDisk (and feel free to add folder view, now …).

:slight_smile:

Message Edited by Miikerman on 03-16-2010 05:13 PM

So nice to see bugs having been looked into, and SanDisk not having abandoned the original Clip!  Although I can’t but be disappointed that folder view from the Clip+ didn’t back its way into the original Clip (my Clip having been working fine before, and so the bug fixes with the current firmware upgrade not really adding to my enjoyment of my Clip) …

And so nice to read that people are finding that although not commented upon by SanDisk (perhaps because there had been so much commentary before …), there in fact has been a pitch fix!  Thanks, SanDisk (and feel free to add folder view, now …).

:smiley:

@miikerman wrote:

So nice to see bugs having been looked into, and SanDisk not having abandoned the original Clip!  Although I can’t but be disappointed that folder view from the Clip+ didn’t back its way into the original Clip (my Clip having been working fine before, and so the bug fixes with the current firmware upgrade not really adding to my enjoyment of my Clip) …

 

And so nice to read that people are finding that although not commented upon by SanDisk (perhaps because there had been so much commentary before …), there in fact has been a pitch fix!  Thanks, SanDisk (and feel free to add folder view, now …).

 

:smiley:

I don’t understand why Sandisk didn’t list these big improvements.  The pitch improvement (it’s not a fix really) alone is worth the upgrade.  I don’t think they can really get the pitch dead on with the chip set they use, the battery size used and keep the play time per charge in the 10+ hr. range.  Part of the blame is USB works off a multiple of 48kHz but the CD format uses a 44.1kHz sampling rate.  You’ve got to have a really fast clock to reduce the pitch error but that costs power.

This oddity is probably only in my head, but did anyone find that at least audiobooks are now a bit unbalanced in right vs left volume? It seemed quite pronounced at first, but now my brain may have adjusted to it and I hardly notice. This was with a continuation of a track I was listening to before the upgrade, and most of it was a single voice that shouldn’t have any stereo difference. I don’t think there is a setting for balance anywhere.

Upgrade was a nice gesture, but I guess a funeral for our hopes of the really important issue of folder browsing. 

daft wrote:

This oddity is probably only in my head, but did anyone find that at least audiobooks are now a bit unbalanced in right vs left volume? It seemed quite pronounced at first, but now my brain may have adjusted to it and I hardly notice. This was with a continuation of a track I was listening to before the upgrade, and most of it was a single voice that shouldn’t have any stereo difference. I don’t think there is a setting for balance anywhere.

 

Upgrade was a nice gesture, but I guess a funeral for our hopes of the really important issue of folder browsing. 

Every player I own has it, yet I very rarely need to use it. To each his own though.:smiley:

@daft wrote:

This oddity is probably only in my head, but did anyone find that at least audiobooks are now a bit unbalanced in right vs left volume? It seemed quite pronounced at first, but now my brain may have adjusted to it and I hardly notice. This was with a continuation of a track I was listening to before the upgrade, and most of it was a single voice that shouldn’t have any stereo difference. I don’t think there is a setting for balance anywhere.

 

Upgrade was a nice gesture, but I guess a funeral for our hopes of the really important issue of folder browsing. 

I don’t use audio books so I can’t comment on your observation, but to make sure it’s not an analog issue (internal amplifier or headphone/connector), did you try playing an audio file that is mono or switching your FM radio to “Mono” mode and listening for proper channel balance?  If it’s unbalanced, then likely it’s a headphone issue (connector or your headphones), an amp output inside your Clip or the headphone connector in your Clip is problematic.  A dirty headphone jack/connector can also cause problems.

In my case, all of my music sounds balanced between channels.  I’m listening right now to mono encoded mp3s of the recent Beatles Mono box set and there’s no channel imbalance.

Does anyone else think that the music sounds more alive, like they removed digital dust if that makes any sense.

@wolf_6 wrote:
Does anyone else think that the music sounds more alive, like they removed digital dust if that makes any sense.

Okay, I wasn’t going to mention this but when the equalizer was set to “flat” it did sound better with my old headphones.  I thought it was just my giddiness of having the pitch close to perfect.  :smiley:  I wouldn’t claim the sound was better but just having the pitch improved will make the music sound nicer as it’s closer to what you heard on a system were it had correct pitch.  Maybe that’s what we’re hearing?

My 8g v2 players have been on the :16 firmware since i purchased them.[have 2x v2 and 1x +]

I installed the latest :35 on one and compared them.

I use the V2 models solely with my amp ETY ER4 combo.

I was surprised that i could hear a difference, was not really expecting too.

The :35 firmware player seemed to be slightly cleaner and more punchy less bloom or shade in the lower registers,

closer to the clip+.

The :16 player appeared to sound slightly more subtle in tonal shading.[related to LF handling]

Whether this is related to any pitch correction or the affects of how it was corrected , no idea.

The pitch issue was never a conscious issue with me. [though technically it bothered me a little]

Not sure which i prefer, but as i cannot tell by looking which player has which firmware it will be interesting to see

whether i find myself gravitating to one or the other. [both players have much the same music on them at the mo]

setmenu wrote:

My 8g v2 players have been on the :16 firmware since i purchased them.[have 2x v2 and 1x +]

I installed the latest :35 on one and compared them.

I use the V2 models solely with my amp ETY ER4 combo.

I was surprised that i could hear a difference, was not really expecting too.

The :35 firmware player seemed to be slightly cleaner and more punchy less bloom or shade in the lower registers,

closer to the clip+.

The :16 player appeared to sound slightly more subtle in tonal shading.[related to LF handling]

Whether this is related to any pitch correction or the affects of how it was corrected , no idea.

The pitch issue was never a conscious issue with me. [though technically it bothered me a little]

Not sure which i prefer, but as i cannot tell by looking which player has which firmware it will be interesting to see

whether i find myself gravitating to one or the other. [both players have much the same music on them at the mo]

 

 

 

 

 

 

 

ReplayGain on the V2 makes the .35 on V2 Clips a no-brainer, IMO.

Something that has really decreased the value of my Sansa clip with this update is the decrease in sound, this became very apparently right from the beginning after I’ve updated it. So the question, really, is, what can I do about it?

Is there any setting I can go on and mixture with (I have it as high as it goes right now) or do I need to remove the latest update and try the previous? If so - where do I do that and how do I do that? Sound is the most important to me. 

@kevlarsoul wrote:

Something that has really decreased the value of my Sansa clip with this update is the decrease in sound, this became very apparently right from the beginning after I’ve updated it. So the question, really, is, what can I do about it?

 

Is there any setting I can go on and mixture with (I have it as high as it goes right now) or do I need to remove the latest update and try the previous? If so - where do I do that and how do I do that? Sound is the most important to me. 

http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=23384

Check your setting, updates have a tendency to reset things. Certainly USB mode amongst other things.

Wow this is great the Clip is back in action!  I thought they were not going to do it.

After I installed the firmware update my Clip shut down and will not turn back on.  My computer does not recognize it now obviously because it can’t turn on.  Did anyone else have this problem.  Anyone have any ideas?

Not sure if I can’t find it after an upgrade or if it has been removed altogether. There was a very nice feature in a previous firmware I had (02.01.32) which allowed to boost the playback volume. After upgrading to .35 it looks this feature is gone but there is something called Replay Gain. I tried changing several settings around Replay Gain but it looks like MP3 playback is not affected. I am not even sure what Replay Gain is but I assume that it is suposed to adjust playback volume.

Any ideas how to make it work or shall just downgrade to a lower version. Without this feature it makes my Clip unusable anywhere outside my room :frowning:

Thanks a lot!

Message Edited by czajunia on 03-24-2010 06:35 AM

@czajunia wrote:

Not sure if I can’t find it after an upgrade or if it has been removed altogether. There was a very nice feature in a previous firmware I had (02.01.32) which allowed to boost the playback volume. After upgrading to .35 it looks this feature is gone but there is something called Replay Gain. I tried changing several settings around Replay Gain but it looks like MP3 playback is not affected. I am not even sure what Replay Gain is but I assume that it is suposed to adjust playback volume.

 

Any ideas how to make it work or shall just downgrade to a lower version. Without this feature it makes my Clip unusable anywhere outside my room :frowning:

 

Thanks a lot!

Message Edited by czajunia on 03-24-2010 06:35 AM

The MP3 files have to have Replay Gain data encoded in them for it to work.

Foobar 2000 can encode the files and is freeware.  You can find all kinds of information about Replay Gain on the web and how to use it.  And also make sure your location when the firmware update was done is set to the US settings.  If you chose Europe the volume will be lower, a LOT lower.  If you set it for Europe, reset your Clip and when you power up again be sure to pick “US”.  FM radio settings (luckily) are independent of the volume setting.

Mediamonkey also will write the ReplayGain tags…in fact, it’s what the Sansa developers used in adding the feature to their players. It is freeware, as well.

@ukvert66 wrote:

After I installed the firmware update my Clip shut down and will not turn back on.  My computer does not recognize it now obviously because it can’t turn on.  Did anyone else have this problem.  Anyone have any ideas?

A hard reset of your Clip didn’t work?  I upgraded my 8GB Clip and the update worked flawlessly.  Did you by chance install the wrong firmware update?  Perhaps this is best handled by Sandisk customer support.