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Newbie
Posts: 5
Registered: ‎09-21-2011

Re: Sansa Clip + 4GB Dead

Thanks Miikerman, I'll try if it ever turns back on.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip + 4GB Dead

SIlly to ask, I know, but have you held the on button down for a minute or more, to try to get a reset? Sometimes the basic 20-30 seconds just doesn't do it. The good news is, if worse comes to worse, you're covered by SanDisk's warranty, for a replacement (which the company is good about).
Newbie
Posts: 5
Registered: ‎09-21-2011

Re: Sansa Clip + 4GB Dead

Thanks for your contuinued suggestions

 

My fingers are bloody from holding the buttons down. 

 

Bad news is I can not find my receipt. 

SanDisk Guru
Posts: 16,124
Registered: ‎04-17-2008

Re: Sansa Clip + 4GB Dead

You usually don't need a receipt with SanDisk; only if you're returning it to the dealer you bought it from.

Newbie
Posts: 1
Registered: ‎12-17-2011

Re: Sansa Clip + 4GB Dead

I've had mine for about 5 months and today it just died while I was out.

I've tried holding the power button but to no avail.

So I waited til I got home.  Plugged it to my laptop's USB port but it wouldn't charge.

Well good thing I bumped into this forum, read and followed some button combination and none worked.

So here's what I did to make mine come alive!

 

HOME + HOME + POWER (do not hold.  just press the combination buttons within 2 seconds)

 

I'm so happy that it worked!

Newbie
Posts: 1
Registered: ‎12-24-2011

Re: Sansa Clip + 4GB Dead

Thank you all for your suggestions. I tried the following with no such luck:

 

1. Home + Home + Power all within 2 seconds

2. 15 second reset holding the power button down

3. 30 second reset holdoing the power button down

 

and then While holding the power button down I also pressed the Center button

"It's ALIVE"

 

Thanks for all the great suggestions, solutions and help! So happy now.

Newbie
Posts: 1
Registered: ‎12-27-2011

Re: Sansa Clip + 4GB Dead

I had the same problem and and i tried all the suggestions and it still did not work

(it's been dead for months)

Help

SanDisk Guru
Posts: 16,124
Registered: ‎04-17-2008

Re: Sansa Clip + 4GB Dead


Arasue wrote:

I had the same problem and and i tried all the suggestions and it still did not work

(it's been dead for months)

Help



At this point if it's been dead for months, I'd try plugging it into your computer (or AC-USB charger) and leave it there for some time. In more than one case, leaving it to trickle-charge for up to a couple days will sometimes miraculously bring it back from the dead.

 

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Sansa Clip + 4GB Dead

Also, some people have reported that while a 30-second hold of the on button didn't work as a reset, 60 seconds or so did . . . .

Newbie
Posts: 1
Registered: ‎12-28-2011

Re: Sansa Clip + 4GB Dead

THANK YOU! THANK YOU! THANK YOU!

 

Thank you for this post. 

 

The HOME + HOME + POWER trick worked.  I thought for sure it was dead.