03-23-2010 11:31 AM
I have had my clip + for about a 4 months now and it is now totally dead (Yes I tried the reset method to no help) I plugged it into my notebook computer and it was syncing songs and it just froze (The Clip device not the computer) the computer said found new hardware and the drivers were installed so I unplugged the clip and now it will not turn on or do anything at all
Is there a way to revive this player or should I request an RMA?
03-24-2010 07:46 PM
I have had a Sansa Clip+ 4GB for about 5 months. I was listening to it earlier tonight and it stopped playing. I'd had it plugged in all day so I knew the battery was practically fully charged. A look at the display showed it as in "Refreshing Your Media" mode, then it switched off. Removing the MicroSD card and trying the swPower button failed, as did connecting it to the computer when I got home.
However, after reading a post in a FUZE forum I tried this method and it worked: I held down the HOME button and the Power button simultaneously for about 5 seconds or so. When I did it I hit the Home button a split second before also holding down Power (not that that necessarily mattered). After a few seconds it showed the Sansa flower, and connecting it to the computer it began to charge as normal.
Hope this helps.
06-01-2010 09:21 PM
Thank you so much for the info ... I was only 1 mile into my run when my Clip stopped working.
Came home and tried to charge it ... nothing. Tried a couple other things ... nothing.
So I tried the HOME/POWER simultaneously ... nothing.
BUT then I tried the HOME a split second before the POWER ... and voila. Flower. Music. Smile.
06-02-2010 04:43 PM
I tried. and a removable disk sign showed up in the PC. but it says the disk needs to be formated.
my problem is :i saved several mp3 songs from PC to the clip's "internal memory" folder.
and after several times of reset, it is totally dead now.
06-25-2010 02:31 AM
I m also facing the same problem...I tries the proposed solution but its not wrking..plz suggest me.. whn i connect my device to my notebook sansa clip is not responding..plz suggest me..
06-25-2010 07:38 AM
Try a desktop computer (back ports preferred). Laptops or notebooks do not put out enough power to the USB ports a lot of the time. Their goal is to 'conserve' power, not 'spend' it.