12-06-2009 10:35 AM
Why? Is this as good as it gets with this mp3 player? Totally worked one day and the next, nothing. And yes, the battery was charged, etc, etc. I had read on the Radioshack website, under customer reviews, that this had happened to a few people.....their Sansa just stopped working only after having it for a couple of months. I want to return it and get my money back but before I do, are there steps or solutions I might be not doing to resolve this rather frustrating problem?
12-06-2009 02:02 PM
Try a reset. Hold the power on switch up for 20-30 seconds, release and then try turning on normally. Sometimes these things need a reboot.
8GB Blue FUZE w/The Original DIY Lineout Cable and AT Button H-Phones Fitted To AT WM5 Headband:All Custom Built
03-24-2011 09:56 AM
Guessing from your screen name, don't forget the one you got it from . . .
03-26-2011 05:27 PM
I see this issue a lot. I've been looking to buy one and was reading a lot of the reviews on Amazon about the short life span of these devices. Is the defect rate that high, or do users just not know how to reset ?
03-26-2011 06:56 PM
People just do not read the User's Manual, so therefore don't know about the reset capability. In some cases they don't even know how to use the device. We get these questions every day.
03-26-2011 08:30 PM
I must say that apart from the very odd freeze (easily fixed with a reset), I have not had a hardware/firmware issue with my original Clip in over 3 years.
03-29-2011 06:37 AM
hi, am having the same problem, mine would not turn on, i have just had it for one week and it refused to tun on this morning but was playing some music out after which mean i pressed the on button again it stoped palying music and never turned on