Maybe not. I believe you said you updated the firmware, didn’t you? If not, I would do that. Also, formatting the player sometimes resolves strange and un-explained phenomenon. Of course, you’ll have to re-load your content afterwards, but if it fixes it, it will be worth the time spent.
You can use the Format feature in Settings > System Settings.
Could it be that the songs are in a format or were ripped using a riprate that the Clip doesn’t like? What is the format and riprate of some of the songs? (I doubt that this could be the issue, but stranger things have happened.)
Like I said before, audio randomly cutting out probably means theres a short connection somewhere or a burned out transistor. I don’t think formatting or updating the firmware is going to fix that.
Like I said before, audio randomly cutting out probably means theres a short connection somewhere or a burned out transistor. I don’t think formatting or updating the firmware is going to fix that.
Quite possibly not. But it’s the only things one can try before declaring it defective and returning it.
Ok I see. Well it was bought yesterday and have been the same from the start so it must be some manufacturing error then. I have tried many different headphones without much difference.
thanks
Try pushing in the headphone plug some more, even if you think it’s already all the way in. These players have a notoriously tight jack when new, and not having the plug all the way in can cause the problem you describe.
Ok I see. Well it was bought yesterday and have been the same from the start so it must be some manufacturing error then. I have tried many different headphones without much difference.
thanks
Try pushing in the headphone plug some more, even if you think it’s already all the way in. These players have a notoriously tight jack when new, and not having the plug all the way in can cause the problem you describe.
Ah, that’s right! Been so long since anybody mentioned this, I’d forgotten about it.
Thanks from me too, Summerlove. Spent all night trying to figure it out why I suddenly couldn’t turn it up past a whisper. Was ready to throw it in the trash.
Tried doing the reset but it makes no difference. my volume is very low and there is no difference whether it is set to high or low, very disappointing.
But you have a hi and low volume setting, and you’re set to hi? If you don’t have that option, reset the player to its player defaults (under the player’s system settings options–we’re not talking a reset by holding the power button down), or reapply the latest firmware (see the firmware upgrade sticky thread at the top of the forum), and choose a non-EU region when you choose your region, which then should offer you hi and low volume options under volume, under the player’s system settings.
Tried doing the reset but it makes no difference. my volume is very low and there is no difference whether it is set to high or low, very disappointing.
Don’t take this the wrong way because we’ve heard this before, but . . . are you pressing the UP (top) volume button on the side of the player?