New Sansa Clip + died

Give more information if you want people to help you. Did you try holding down the power button for at least 30 seconds? If it won’t turn on, did you try connecting it to the pc? If it won’t connect, did you try connecting it while holding down the center button? If that won’t work, did you try giving it a long charge with an AC usb charger? Sometimes after that it is able to connect. If there is a card in the player, did you try removing it, then try turning it on or connecting? What format are your files? If they are mp3, are your tags ID3 V2.3 ISO8859-1 which the player expects?