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Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Music wont show on sansa clip+ but shows on files on the computer.

[ Edited ]

Sansa Clip+ 4Gb with 32Gb Micro sd hc

 

I recently dragged and dropped 14gb worth of music into the 'removable disk (E:smileyhappy:' which is plugged into my sansa clip+ the first time i did it all the music showed up as strange characters like └ïÔvÍté╗.▒îU. So i formatted the micro sdhc on my laptop and tried putting the music on again. This time it has all been transferred but is not showing up on the sansa clip+. In system settings>info it shows that the memory has been filled but says there are no songs in the main music player.

SanDisk Guru
Tapeworm
Posts: 15,013
Registered: ‎04-17-2008
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

What is the format of the files (mp3, wma, flac, ogg, etc.); is it supported?

 

What format is the ID3 tags for the files in?

SanDisk Guru
Miikerman
Posts: 7,224
Registered: ‎12-11-2007
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

If the player's USB mode is not set to MSC mode under System settings, you might try that--MSC mode can work more trouble-free.

Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

mostly mp3. ive tried doing it through  wmp aswell with the same result and the usb setting is on msc

Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

How do I find out the format of the ID3 tags?

Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

I have all the songs i want on wmp and itunes as mp3 and aac. if i format the sansa clip+ what do i need to do to ensure that the music can be transferred over? the sansa clip+ is in msc usb mode

SanDisk Guru
Tapeworm
Posts: 15,013
Registered: ‎04-17-2008
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

[ Edited ]

AAC files are not supported on the Clip+.

 

MP3Tag is a great (free) dedicated ID3 tag editor. The tag format your player is looking for is ID3v2.3 ISO-8859-1. You can change the default setting in the Tools menu of the program, open up your files in it, check and/or edit anything you want, or simply just hit the SAVE icon to save them all in the newly changed format.

 

Note that it's better to make any changes to tags of files while they are on your computer rather than the player. Make your changes, delete the files from the player and then transfer over the newly edited files.

Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

It says under tag WMA (WMA) is that what i need to change?

Newbie
sam101
Posts: 6
Registered: ‎04-03-2012
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

All the music goes onto the sansa clips own 4gb memory ok but when i select the internal memory 32gb device is when the problems start

SanDisk Guru
Tapeworm
Posts: 15,013
Registered: ‎04-17-2008
0

Re: Music wont show on sansa clip+ but shows on files on the computer.

Then you have more than just .mp3 & .aac files. Apparently you also have .wma (windows media audio) files, maybe ripped from CD's through Windows Media Player perhaps? These will play fine in your Clip+ (as long as they are the regular wma file and not WMA Pro).

 

These use a different tag format as you've discovered. Leave that format alone. You can change any of the fields (Artist, Title, Genre, etc.) if you want or need to though.