Thanks for the information. When I first got the device, that’s how I put the music on - dragging songs but then something happened to the connection between the device and the computer a few days later. I tried to drag music to the device and the process never stopped. I just couldn’t transfer any media. I went back to the store and they changed my USB settings to something else and then I couldn’t add anything. The device seems to screw up my computer (Windows 7) and makes it freeze up. Do you think that something happened to the device?