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Newbie
Posts: 1
Registered: ‎11-28-2010

Help sansa clip+ mp3 player wont turn off

The mp3 player wont is frozen on saying goodbye. It wont respond to the computer nor will the computer respond to it. Is this really goodbye?

SanDisk Guru
Posts: 1,460
Registered: ‎12-27-2008

Re: Help sansa clip+ mp3 player wont turn off

Do a reset. Press and hold the power button for ~30 seconds.

Newbie
Posts: 1
Registered: ‎12-09-2017

Re: Help sansa clip+ mp3 player wont turn off

Thanks for your help. I was ready to buy a new one. Your suggestion worked Smiley Very Happy .